Meeting_Body
EXECUTIVE MANAGEMENT COMMITTEE
APRIL 20, 2017
Subject/Action
SUBJECT: METRO MYSTERY RIDER PROGRAM
ACTION: AWARD CONTRACT FOR MYSTERY RIDER PROGRAM
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to award a 3-year, with two, one year options, firm fixed price Contract No. PS6224700 to Mobility Advancement Group, for Metro's Mystery Rider Program in the amount of $565,516 for the (3) year base period and $408,128 for the (2) one year options, for a total contract amount of $973,644, subject to resolution of protest(s), if any.
Issue
ISSUE
Metro's current Mystery Rider Program (MRP) contract, which was issued in December 2011, is approaching the end of its term in April 2017. MRP monitors and reports on the effectiveness of Metro's fixed route bus services and all Metro's contracted bus services (operated by outside bus contractors) in their adherence to Americans with Disabilities Act (ADA) requirements, accessibility, Title VI of the Civil Rights Act of 1964 (Title VI), Executive Order 13166, and other operating policies and procedures. In addition, Metro must ensure that its many subrecipients of federal funding are in compliance with the ADA, Title VI, and Executive Order 13166.
Discussion
DISCUSSION
The purpose of the Mystery Rider Program (MRP) is to monitor and test Metro's fixed route bus services, as well as Metro's contracted bus services, for compliance with the requirements of the ADA, additional accessibility-related policies and procedures, and Title VI of the Civil Rights Act of 1964. Metro is also required to ensure that its subrecipients of federal funding are compliant with required regulations and policies.
Accessibility / ADA MRP Observations
On a quarterly basis, Metro requires 600 observations of Metro's bus services and 120 observations of its contracted bus services for ADA and accessibility compliance. Metro uses these 720 quarterly observations to generate statistical data for reports.
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