Metro - Meeting of Ad Hoc Customer Experience Committee on 1/18/2018 at 1:00 PM

2017-0871

Mon, 09 Jun 2025 05:49:24 GMT

File #: 2017-0871
Ver.: 1
Agenda #: 38.
Type: Oral Report / Presentation
Title: RECEIVE oral report on Metro’s NextGen Bus Study.
Action:
Result:

2017-0768

Mon, 09 Jun 2025 05:49:24 GMT

File #: 2017-0768
Ver.: 3
Agenda #: 39.
Type: Informational Report
Title: RECEIVE AND FILE report on the Customer Care Department, the trends in customer complaints and the process for responding to complaints.
Action:
Result:

2017-0868

Mon, 09 Jun 2025 05:49:24 GMT

File #: 2017-0868
Ver.: 1
Agenda #: 40.
Type: Informational Report
Title: RECEIVE AND FILE status report on results of 2017 Customer Satisfaction Survey.
Action:
Result:

2017-0872

Mon, 09 Jun 2025 05:49:24 GMT

File #: 2017-0872
Ver.: 1
Agenda #: 41.
Type: Informational Report
Title: RECEIVE AND FILE status report on Metro’s rail system Wi-Fi and cellular system project.
Action:
Result:

2017-0873

Mon, 09 Jun 2025 05:49:25 GMT

File #: 2017-0873
Ver.: 1
Agenda #: 42.
Type: Informational Report
Title: RECEIVE AND FILE status report on Metro’s bus and rail arrival countdown clocks.
Action:
Result:

2017-0858

Mon, 09 Jun 2025 05:49:24 GMT

File #: 2017-0858
Ver.: 1
Agenda #: 43.
Type: Oral Report / Presentation
Title: RECEIVE oral report on Major External Marketing Campaign from 2013 to Current.
Action:
Result: