Meeting_Body
FINANCE, BUDGET AND AUDIT COMMITTEE
SEPTEMBER 18, 2019
Subject
SUBJECT: TAP FARE COMPLIANCE VALIDATOR
Action
ACTION: APPROVE CONTRACT MODIFICATION
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to execute Modification No. 8 to Contract No. PS30203139 with Axiom xCell, Inc. (Axiom) to improve functionalities and capabilities for the Mobile Phone Validator (MPV) used by fare compliance officers in an amount of $627,516, and to extend the contract term for continued maintenance support through November 29, 2021 in an amount of $437,815, thus, increasing the total contract value by $1,065,331 from $2,168,066 to $3,233,397.
Background
BACKGROUND
The current contract with Axiom provides monthly service and technical support for the MPV and is set to expire on November 29, 2019. The MPV allows fare enforcement officers to perform the core duties of their assignment where they currently process more than 1 million fare checks annually.
Discussion
DISCUSSION
Given the reliability of the device, low cost and smart phone platform, TAP has received requests to expand its use beyond its original fare compliance role. Countywide Planning and Development uses the MPV to verify ridership at Metro parking facilities. The MPV is also used by Human Capital & Development (General Services Rideshare Program) to record employee use of Metro Vanpool services. Modification No. 8 will continue expansion of the MPV's ability to support fare compliance and other programs that interface with TAP. New enhancements will include the following:
* Provide fare compliance officers with the ability to validate reduced fare cards by comparing photos from the data base
* Increase safety by displaying location of fare compliance officers
* Accelerate verification of special event and Metrolink tickets
* Improve system security and reliability
* Deduct fares for Micro transit riders to ensure a seamless travel experience
Determination_Of_Saf...
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