Please note: this meeting's minutes have not been finalized yet. Actions taken on legislation and their results are not available. Details Meeting Name: Ad Hoc Customer Experience Committee Agenda status: Final Meeting date/time: 7/20/2017 1:00 PM Minutes status: Draft   Meeting location: One Gateway Plaza, Los Angeles, CA 90012, 3rd Floor, Metro Board Room Published agenda: Agenda Published minutes: Not available   Meeting video: Audio eComment: Not available   Attachments: Meeting Items (3) 3 records Group Clear sorting Clear grouping Group by Type Group by Result Export Export to Excel Export to PDF Export to Word Show: Legislation only Legislation only All agenda items File # Agenda # Type Title Action Result Action Details Audio 2017-0482 23 Informational Report RECEIVE AND FILE status report on Metro’s systemwide bus network restructuring study and the regional efforts to grow ridership.     Not available Not available 2017-0481 24 Informational Report RECEIVE AND FILE status report on service changes planned over the next few years to support new rail lines, access to the transit network, speed and reliability improvements, and redevelopment.     Not available Not available 2017-0484 41 Informational Report CONSIDER: A. RECEIVING AND FILING status report on Bus System Speed and On-Time Performance. B. AUTHORIZING the Chief Executive Officer to Develop a Plan to improve speed and on-time performance on key corridors of the Metro transit system, including: - Identify the top ten key transit corridors that will benefit the most from speed and on-time performance improvements; and - For each corridor, identify the congestion hot spots, develop a series of traffic signal, transit priority, and operational solutions, and evaluate the costs and benefits of solutions.     Not available Not available