File #: 2019-0802   
Type: Appointment Status: Consent Calendar
File created: 10/30/2019 In control: Board of Directors - Regular Board Meeting
On agenda: 1/23/2020 Final action:
Title: APPROVE nominees for membership on Metro's San Gabriel Valley and Westside Central Service Councils.
Sponsors: Operations, Safety, and Customer Experience Commit
Indexes: Appointment, Customer service, Gender, Race and ethnicity, San Gabriel, San Gabriel Valley Service Council, Strategic planning
Attachments: 1. Attachment A - Nominees Listing of Qualifications, 2. Attachment B - Nomination Letters, 3. Presentation

Meeting_Body

OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE

JANUARY 16, 2020

 

Subject

SUBJECT:                     MEMBERSHIP ON METRO’S REGIONAL SERVICE COUNCILS

 

Action

ACTION:                     APPROVE NOMINATIONS

 

Heading

RECOMMENDATION

 

Title

APPROVE nominees for membership on Metro’s San Gabriel Valley and Westside Central Service Councils.

 

Issue
ISSUE

 

A member of the San Gabriel Valley Service Council submitted her resignation effective October 24, 2020. The term of that now-vacant seat is July 1, 2018 - June 30, 2021.

 

A member of the Westside Central Service Council submitted her resignation effective December 11, 2020. The term of that now-vacant seat is July 1, 2019 - June 30, 2022.

 

Discussion
DISCUSSION

 

Metro seeks to appoint Service Council members reflective of the demographics of each respective region. The 2016 American Community Survey demographics of the Service Council regions where these appointments are to be made as compared to the demographics of the membership of those Councils with these appointments is as follows:

 

Region

San Gabriel Valley

Westside Central

Race

Membership

Actual

Membership

Actual

Hispanic

33.3 %

49.9%

44.4%

43.2%

White

44.4%

18.3%

22.0%

31.0%

Asian

22.2%

26.2%

11.1%

13.3%

Black

0%

3.3%

22.2%

9.3%

Other

0%

2.3%

0%

3.1%

 

The following individuals have been nominated to serve by the nominating authorities of the vacant seats. If approved by the Board, these appointments will serve the remainder of the seats’ three-year terms. A brief listing of the nominees qualifications and the nomination letters are provided.

 

San Gabriel Valley

 

A.                      Ben Wong, San Gabriel Valley Service Council, New Appointment

Nominated by: San Gabriel Valley Council of Governments

Term Ending: June 30, 2021

 

The demographic makeup of the San Gabriel Valley Service Council with the appointment of this nominee will consist of three (3) Hispanic members, four (4) White members, and two (2) Asian members as self-identified by the members in terms of racial/ethnic identity. The gender breakdown of the Council will be eight (8) men and one (1) woman.

 

Westside Central

 

A.                      Francisco Gomez, Westside Central Service Council, New Appointment

Nominated by: Westside Cities Council of Governments

Term Ending: June 30, 2022

 

The demographic makeup of the Westside Central Service Council with the appointment of this nominee will consist of four (4) Hispanic members, two (2) White members, one (1) Asian member, and two (2) Black members as self-identified by the members in terms of racial/ethnic identity. The gender breakdown of the Council will be six (6) men and three (3) women.

 

Determination_of_Safety_Impact

DETERMINATION OF SAFETY IMPACT

 

Maintaining the full complement of representatives on each Service Council to represent each service area is important. As each representative is to be a regular user of public transit, and each Council is composed of people from diverse areas and backgrounds, this enables each Council to better understand the needs of transit consumers including the need for safe operation of transit service and safe location of bus stops.

 

Implementation_of_Strategic_Plan_Goals

IMPLEMENTATION OF STRATEGIC PLAN GOALS

 

Approval of this recommendation supports the following Metro Strategic Plan Goal: 30 Enhance communities and lives through mobility and access to opportunity

 

Alternatives_Considered

ALTERNATIVES CONSIDERED

 

The alternative to approving this appointment would be for this nominee to not be approved for appointment. To do so would result in reduced effectiveness of the Service Councils, as it would increase the difficulty of obtaining the quorum necessary to allow the Service Councils to formulate and submit their recommendations to the Board. It would also result in the Service Councils having less diverse representation of their respective service area.

 

Next_Steps
NEXT STEPS

 

Staff will continue to monitor the major contributors to the quality of bus service from the customer’s perspective, and share that information with the Service Councils for use in their work to plan and to implement and improve bus service in their areas and the customer experience using our bus service.

 

Attachments

ATTACHMENTS

 

Attachment A - Nominees Listing of Qualifications

Attachment B - Nomination Letters

 

Prepared_by

Prepared by: Conan Cheung, Sr. Executive Officer, Service Development, Scheduling

and Analysis, (213) 418-3034

                                          Dolores Ramos, Chief Administrative Analyst, Regional Service Councils,

(213) 922-1210

 

Reviewed_By

Reviewed by: James T. Gallagher, Chief Operations Officer, (213) 418-3108