File #: 2023-0455   
Type: Appointment Status: Passed
File created: 7/5/2023 In control: Operations, Safety, and Customer Experience Committee
On agenda: 9/21/2023 Final action: 9/28/2023
Title: APPROVE nominee for membership on Metro's Westside Central Service Council.
Sponsors: System Safety, Security and Operations Committee
Indexes: Appointment, Customer service, Gender, Ridership, Strategic planning, Surveys
Attachments: 1. Attachment A - New Appointee Nomination Letter, 2. Attachment B - New Appointee Biography and Qualifications

Meeting_Body

OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE

SEPTEMBER 21, 2023

 

Subject

SUBJECT:                     MEMBERSHIP ON METRO’S WESTSIDE CENTRAL SERVICE COUNCIL

 

Action

ACTION:                     APPROVE NOMINATION

 

Heading

RECOMMENDATION

 

Title

APPROVE nominee for membership on Metro’s Westside Central Service Council.

 

Issue
ISSUE

 

Each Metro Service Council (MSC) is comprised of nine Representatives who serve terms of three years; terms are staggered so that the terms of three of each Council’s nine members expire annually on June 30. Incumbent Representatives can serve additional terms if re-nominated by the nominating authority and confirmed by the Metro Board.

 

The Westside Central Service Council has vacancies created by Councilmembers who have recently resigned.

 

Background

BACKGROUND

 

Metro Service Councils were created in 2002 as community-based bodies tasked with improving bus service and promoting service coordination with municipal and local transit providers. The MSC bylaws specify that Representatives should live in, work in, or represent the region; have a basic working knowledge of public transit service within their region, and an understanding of passenger transit needs. To do so, each Representative is expected to ride at least one transit service per month.

 

The MSCs are responsible for convening public hearings to receive community input on proposed service modifications, rendering decisions on proposed bus route changes, and considering staff’s recommendations and public comments. All route and major service changes that are approved by the MSC will be brought to the Metro Board of Directors as an information item. Should the Metro Board decide to move an MSC-approved service change to an Action Item, the MSC will be notified of this change before the next Service Council monthly meeting.

 

Discussion
DISCUSSION

 

The individual listed below has been nominated to serve on the Westside Central Service Council by the vacant seat’s nominating authority. If approved by the Board, this appointment will serve for the remainder of the three-year terms specified below. A brief listing of qualifications and the nomination letter for the new nominee are provided in Attachments A and B.

 

For your reference, the 2021 American Community Survey demographics and 2019 Metro Ridership Survey demographics for each region are compared to the membership, should this nominee be appointed.

 

Westside Central Service Council Nominee

 

 

A.                     Pamela Sparrow, New Appointment

                     Nominated by: Second District Supervisor Holly J. Mitchell

Term: July 1, 2021 - June 30, 2024

 

 

% Region Total

Hispanic

White

Asian & PI

Black

Native Amer

Other

WSC Council Region

42.4%

30.7%

13.7%

9.1%

0.2%

3.9%

WSC Region Ridership

66%

7%

7%

16%

1%

4%

WSC Membership/No.*

37.5% / 3

25% / 2

12.5% / 1

25% / 2

0% / 0

0% / 0

 

The gender makeup of the Westside Central Cities Service Council will be as follows:

 

Gender

WSC Membership/No.

Los Angeles County

Male

50% / 4

49.7%

Female

50% / 4

50.3%

*There is one remaining vacancy on this Service Council. A fully appointed Council consists of 9 members. The remaining vacancy will be appointed by Mayor Karen Bass.

 

Determination_Of_Safety_Impact

DETERMINATION OF SAFETY IMPACT

 

Maintaining the full complement of representatives on each Service Council to represent each service area is important, as each Representative is required to regularly use public transit, and each Council is composed of people from diverse areas and backgrounds. This enables each Council to better understand the needs of transit consumers including the need for safe operation of transit service and safe location of bus stops.

 

Equity_Platform

EQUITY PLATFORM

 

Metro seeks to appoint Service Council members who represent the diverse needs and priorities reflective of the demographics of each respective region. To encourage nominating authorities to nominate individuals who will closely reflect the region and its ridership, staff shares regional ridership, resident, and Service Council membership race/ethnicity, and gender demographics with each nomination request. This practice has resulted in the Service Councils becoming much more diverse in terms of both race/ethnicity and gender over the last several years. However, approximately half of LA County residents and Metro riders are women, and there is still work that needs to be done to achieve gender equity on some of the Service Councils. Staff will continue to share demographic information and encourage nominating authorities to give weight to gender equity when considering individuals for nomination.

 

Implementation_of_Strategic_Plan_Goals

IMPLEMENTATION OF STRATEGIC PLAN GOALS

 

Approval of this recommendation supports the following Metro Strategic Plan Goal: 30 Enhance communities and lives through mobility and access to opportunity.

 

Alternatives_Considered

ALTERNATIVES CONSIDERED

 

The alternative to the recommendation would be for this nominee to not be approved for appointment. To do so would result in reduced effectiveness of the Service Councils, as it would increase the difficulty of obtaining the quorum necessary to allow the Service Councils to formulate and submit their recommendations to the Board. It would also result in the Service Councils having a less diverse representation of their respective service areas.

 

Next_Steps
NEXT STEPS

 

Staff will continue to monitor the major contributors to the quality of bus service from the customer’s perspective and share that information with the Service Councils for use in their work to plan, implement, and improve bus service and the customer experience in their areas. Staff will also continue to work with the nominating authority for the remaining vacant seat to identify potential nominees.

 

Attachments

ATTACHMENTS

 

Attachment A - New Appointee Nomination Letter

Attachment B - New Appointee Biography and Qualifications

 

Prepared_by

Prepared by:                      Dolores Ramos, Senior Manager, Regional Service Councils, (213) 922-1210

 

Reviewed_By

Reviewed by:                     Conan Cheung, Chief Operations Officer, (213) 418-3034