File #: 2024-0789   
Type: Appointment Status: Agenda Ready
File created: 9/3/2024 In control: Operations, Safety, and Customer Experience Committee
On agenda: 10/24/2024 Final action:
Title: APPROVE nominees for membership on Metro's Westside Central Service Council (Attachment A).
Sponsors: System Safety, Security and Operations Committee
Indexes: Appointment, Customer service, Gender, Ridership, Strategic planning, Surveys
Attachments: 1. Attachment A - Nomination Letters, 2. Attachment B - Nominee Qualifications, 3. Presentation
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Meeting_Body

OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE

OCTOBER 24, 2024

 

Subject

SUBJECT:                     APPOINTMENTS TO METRO’S SERVICE COUNCILS

 

Action

ACTION:                     APPROVE RECOMMENDATION

 

Heading

RECOMMENDATION

 

Title

APPROVE nominees for membership on Metro’s Westside Central Service Council (Attachment A).

 

Issue

ISSUE

 

The Westside Central Service Council has two vacancies that need to be filled.

 

Background

BACKGROUND

 

Metro Service Councils (MSCs) were created in 2002 as community-based bodies that serve to improve bus service and promote service coordination with municipal and local transit providers. The MSC bylaws specify that Representatives should live in, work in, or represent the region, have a basic working knowledge of public transit service within their area, and understand passenger transit needs. To do so, each Representative is expected to ride at least one transit service per month.

 

The MSCs are responsible for convening public hearings to receive community input on proposed service modifications, rendering decisions on proposed bus route changes, and considering staff’s recommendations and public comments. All route and major service changes approved by the MSCs will be brought to the Metro Board of Directors as an information item. Should the Metro Board decide to move an MSC-approved service change to an Action Item, the MSCs will be notified of this change before the next Service Council monthly meeting.

 

Discussion

DISCUSSION

 

The Council’s nominating authority has nominated the individuals listed below. If approved by the Board, they will serve for the three-year terms specified. Attachments A and B provide a brief listing of qualifications for new nominees and the nomination letter(s).

 

For reference, should these nominees be appointed, the 2022 American Community Survey demographics and 2023 Metro Ridership Survey demographics for each region are compared to the seated membership.

 

 

Westside Central Service Council

 

A.                     Steven King, New Appointment

                     Nominated by: Los Angeles Mayor Karen Bass

Term: July 1, 2022 - June 30, 2025

 

B.                     Jennifer Nazario, New Appointment

                     Nominated by: Los Angeles Mayor Karen Bass

Term: July 1, 2023 - June 30, 2026

 

With the appointment of these nominees, the Westside Central (WSC) Service Council membership will compare to the region and the region’s ridership as follows:

 

 

Table does not add to the exact number of Councilmembers as it incorporates each race Councilmembers self-identified with; some current Councilmembers identify as multi-racial.

 

The gender makeup of the WSC Service Council will be as follows:


Los Angeles County data is taken from the Census 2022 Quick Facts, which includes a question intended to capture current sex but does not include questions about gender, sexual orientation, or sex at birth.

 

Equity_Platform

EQUITY PLATFORM

 

Metro recommends appointing Service Council members who represent the diverse needs and priorities reflective of the demographics of each respective region. To encourage nominating authorities to nominate individuals who closely reflect the region and its ridership, the staff shares regional ridership, resident, and Service Council membership race/ethnicity and gender demographics with each nomination request. This practice has resulted in the Service Councils becoming more diverse in terms of both race/ethnicity and gender over the last several years. However, approximately half of LA County residents and Metro riders are women and work still needs to be done to achieve gender equity in some of the Service Councils. Staff will continue to share demographic information and encourage nominating authorities to give weight to gender equity when considering individuals for nomination.

 

Implementation_of_Strategic_Plan_Goals

IMPLEMENTATION OF STRATEGIC PLAN GOALS

 

Approval of this recommendation supports the following Metro Strategic Plan Goal: 30 Enhance communities and lives through mobility and access to opportunity.

 

Next_Steps

NEXT STEPS

 

Staff will continue to monitor the major contributors to the quality of bus service from the customer’s perspective and share that information with the Service Councils for use in their work to plan, implement, and improve bus service and the customer experience in their areas.

 

Attachments

ATTACHMENTS

 

Attachment A - New Appointees Nomination Letters

Attachment B - New Appointees Biographies and Qualifications

 

Prepared_by

Prepared by:                      Dolores Ramos, Senior Manager, Regional Service Councils, (213) 922-1210

 

Reviewed_By

Reviewed by:                      Conan Cheung, Chief Operations Officer, (213) 418-3034