Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
SEPTEMBER 18, 2025
Subject
SUBJECT: IMPROVING ACCESS CONTROL
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE updates on the enhanced access control strategies to improve safety for Metro riders and employees, including the weapons detection pilot, expansion of the TAP-to-Exit pilot, expansion of the Elevator Open-Door pilot, expansion of the Smart Restroom pilot, and expansion of the taller faregates pilot.
Issue
ISSUE
In response to continual efforts to increase public safety on the system, the Board approved Motion 34.1 by Directors Barger, Krekorian, Hahn, Najarian, Butts, and Solis (Attachment A) in April 2024. The motion directed staff to provide an update on current strategies and research potential new ones to improve safety for Metro riders and employees, and to report back to the Board. This report provides updates on the access control strategies approved by the Board in July 2024.
Background
BACKGROUND
Through Motion 34.1, the Metro Board of Directors directed the CEO to report back on infrastructure, technology, activation, and partnerships to improve safety on the system. As presented to the Board in July 2024, Metro researched technologies to support improved access control, to address the following safety concerns:
* Use and/or possession of weapons on the Metro system
* Fare evasion and fare enforcement
* Enforcement of Metro's exclusion lists for persons violating Metro's Code of Conduct
* Identifying repeat offenders of crimes on the system
In the report back to the Board, staff provided a cost analysis, timelines, and recommendations for expanding early pilot successes, launching new pilots, and providing additional information on video management and analytics.
Discussion
DISCUSSION
This report provides an update on the ongoing station interventions that all share the same underlying objective: improving safety th...
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