Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 15, 2020
Subject
SUBJECT: NEXTGEN BUS PLAN
Action
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
APPROVE
A. the NextGen Bus Plan, as adjusted through the public outreach and public hearing process, for implementation starting December 2020, and
B. Approve the results of the Title VI Service Equity Analysis for the NextGen Bus Plan
Issue
ISSUE
On January 23, 2020, the Board approved the release of the NextGen Bus Plan for public review. Over the past eight months staff have been actively outreaching to and engaging with the public and various stakeholders, elected officials, community leadership groups, and Metro employees, to solicit feedback on the NextGen Bus Plan. In addition, an on-line virtual workshop and information/data center was developed to provide customers with detailed information on all route and stop proposals as well as comparisons between the current and proposed bus system.
Based on the comments received, the NextGen Bus Plan proposals were revised to retain service coverage in several areas where eliminations were originally proposed. In addition, Metro's MicroTransit pilot zones were adjusted to improve coverage where MicroTransit type service is a better option compared to fixed route bus. Finally, most of the eliminations of "one seat" rides for commute trips to downtown LA were restored.
Five Public Hearings were conducted focused on changes proposed for each of the five Service Council areas. An additional "all region" hearing was held in which all proposed changes were reviewed. There were 589 total attendees and 292 comments received. In response to these comments, additional minor adjustments were made to the plan prior to presenting the final recommended service changes to the Service Councils for approval in September 2020.
The Service Councils deliberated for a total of 15 hours during their September 2020 meetings. A...
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