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File #: 2025-0508   
Type: Informational Report Status: Agenda Ready
File created: 6/4/2025 In control: Operations, Safety, and Customer Experience Committee
On agenda: 7/17/2025 Final action:
Title: RECEIVE AND FILE the Public Safety Report.
Sponsors: Board of Directors - Regular Board Meeting
Indexes: 7th Street/Metro Center Station, Access control (Transportation), APU/Citrus College Station, Barriers (Roads), City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Contracts, De-escalation, Design build, Downtown Santa Monica Station, El Monte, Elevators, Escalators, Expo/Crenshaw Station, Expo/Western Station, Fare Evasion, Graffiti, Grand/LATTC Station, Hollywood/Vine Station, Homeless Outreach, Housing, Informational Report, LATTC/Ortho Institute Station, Law enforcement, LAX/Metro Transit Center Station, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Metro Busway G Line, Metro Busway J Line, Metro Rail A Line, Metro Rail B Line, Metro Rail D Line, Metro Rail E Line, Metro Rail K Line, Metro Transit Ambassadors, Mitigation, Motion / Motion Response, North Hollywood, North Hollywood Station, Operation LA Metro Homeless Outreach, Outreach, Partnerships, Pico Station, Plan, Property crimes, Public Safety Advisory Committee, Ridership, Safety, Safety and security, Santa Monica, Security, Sierra Madre Villa Station, Subway stations, System safety, Terminal 19, Theft, Transfer on 2nd Boarding, Transit Homeless Action Plan, Transit System, Uniform Crime Reporting, Universal City/Studio City Station, Vandalism, Vermont/Beverly Station, Vermont/Sunset Station, Violent crimes, Weapons, Westlake/Macarthur Park Station, Westside Cities subregion, Westside/Central Service Sector, Wilshire/Normandie Station, Wilshire/Western Station
Attachments: 1. Attachment A - Narcan Data May 2025, 2. Attachment B - Arrests by Race & Ethnicity May 2025, 3. Attachment C - Law Enforcement Homeless Outreach May 2025, 4. Attachment D - Metro Transit Security Activities May 2025, 5. Attachment E - Metro Ambassador Activities May 2025, 6. Attachment F - Station Experience Updates, 7. Attachment G - Board Motion 30, 8. Attachment H - Ancillary Areas Trespassing Arrest Graph, 9. Attachment I - Law Enforcement Crime Summary May 2025, 10. Attachment J - Frontline Safety Additional Data May 2025
Date Action ByActionResultAction DetailsMeeting DetailsAudio
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OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JULY 17, 2025

Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the Public Safety Report.

Issue
ISSUE

Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve both safety outcomes and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends.

Background
BACKGROUND

Within Metro's Public Safety Mission statement, the agency recognizes that every individual is entitled to a safe, dignified, and humane experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and contract law enforcement services. In 2024, Metro enhanced its public safety model further by adopting a three-pronged strategy consisting of 1) increasing the engaged and visible presence of uniformed personnel, 2) improving access control to ensure the system is being used only for its intended purpose of transit, and 3) strengthening partnerships to address societal issues, including homelessness, untreated mental illness, drug addiction, and crime, with the County, cities, regional agencies, and nonprofit partners. The actions described in this report align with numerous initiatives to improve safety and the perception of safety on the system.

Discussion
DISCUSSION

System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system, working in coordination with other departments, including Operations and Customer Experience. SSLE forms the foundation of Metro's comprehensive approach to safety and security, focused specifically o...

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