Meeting_Body
REGULAR BOARD MEETING
MAY 28, 2026
Subject
SUBJECT: 2026 FIFA WORLD CUP READINESS UPDATE
Action
ACTION: ORAL REPORT
Heading
RECOMMENDATION
Title
RECEIVE oral report on preparations for the 2026 FIFA World Cup.
Issue
ISSUE
Los Angeles County is set to host eight matches of the FIFA World Cup in 2026, presenting a unique opportunity and challenge for Metro to provide efficient and accessible transit services to its existing customer base and a broader global audience. As of May 28, 2026, there are 15 days until the tournament begins.
An internal cross-departmental task force has been assembled since Fall 2024. The mission statement is to ensure a seamless, safe, and efficient mobility experience that meets the demands of this global sporting event. The strategy incorporates operations excellence, as Metro aims to surprise and delight riders with elevated service, intuitive wayfinding, and a safe and welcoming experience that reflects the vibrancy of Los Angeles County. This work will result in enduring benefits for the region, including permanent infrastructure upgrades, improved service integration, and a new model for mega-event transit that strengthens the legacy of the Metro transportation network.
The oral report provides an update on the planning efforts and activities associated with the roll out of all World Cup deliveries. This includes Operations, security, the fare pricing, and a large emphasis on the customer experience components of the plans.
Equity_Platform
EQUITY PLATFORM
Metro is committed to ensuring equitable access through universal design practices for the 2026 FIFA World Cup. As part of these efforts, Metro is implementing mobility enhancements so that every fan, regardless of ability, can enjoy a dignified and barrier-free journey to accommodate people with strollers and disabilities, as well as seniors. This includes ADA drop-offs, wayfinding/signage, heat mitigation, and seamless fare payment method...
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