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Type:
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Informational Report
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Status:
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Agenda Ready
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On agenda:
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3/21/2024
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Final action:
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Title:
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RECEIVE AND FILE the Public Safety Report.
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Indexes:
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7th Street/Metro Center Station, APU/Citrus College Station, Assembly Bill 468, Azusa Downtown Station, Barriers (Roads), Call For Projects, Certification, City of Los Angeles, Cleanliness (Graffiti Abatement), Customer service, Del Amo Station, Division 21, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Graffiti, Grand Ave Arts/Bunker Hill Station, Homeless Outreach, Informational Report, It's Off Limits, Law enforcement, Lincoln/Cypress Station, Little Tokyo/Arts District Station, Long Beach, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Metro Divisions, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metro Transit Ambassadors, Operation LA Metro Homeless Outreach, Outreach, Pico Station, Plan, Safety, Safety and security, Security, Statistics, System safety, Systems analysis, Theft, Transit buses, Transit Homeless Action Plan, Transit System, Uniform Crime Reporting, Vermont/Santa Monica Station, Volume, Weapons, Westlake/Macarthur Park Station, Willowbrook/Rosa Parks Station, Wilshire/Vermont Station, Wilshire/Western Station
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Meeting_Body OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE MARCH 21, 2024 Subject SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY Action ACTION: RECEIVE AND FILE Heading RECOMMENDATION Title RECEIVE AND FILE the Public Safety Report. Issue ISSUE Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve safety and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends. Background BACKGROUND Within Metro's Public Safety Mission statement, the agency recognizes that each individual is entitled to a safe, dignified, and human experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and law enforcement services. Furthermore, since July 2023, Metro has been using a multi-layered deployment model to utilize all resources from the public safety ecosystem. These actions align with numerous initiatives to improve safety and the perception of safety on the system, including the increased, strategic, and layered deployment of personnel (comprised of customer-centered ambassadors and community intervention specialists, as well as transit security, private security, and law enforcement officers) and the piloting of safety and security interventions to address specific concerns (e.g., drug use and crime) on the system. Discussion DISCUSSION System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system and works in coordination with other departments, including Operations and Customer Experience, to implement strategies to advance this objective. SSLE forms the foundation of Metro's multi-layered approach to safety and security, foc... Click here for full text
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