Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
NOVEMBER 20, 2025
Subject
SUBJECT: GRAFFITI ABATEMENT SERVICES
Action
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to:
A. AWARD a firm fixed unit rate Contract No. OP91160(3)001R1 for Region 1 to BriteWorks, Inc. to provide graffiti abatement services in the Not-To-Exceed (NTE) amount of $2,740,433 for the three-year base period, and $1,975,184 for the one, two-year option term, for a combined NTE amount of $4,715,617, effective February 1, 2026, subject to the resolution of any properly submitted protest(s), if any; and
B. AWARD a firm fixed unit rate Contract No. OP91160(3)002R2 for Region 2 to Strive Well- Being, Inc. to provide graffiti abatement services in the NTE amount of $3,424,320 for the three-year base period, and $2,387,760 for the one, two-year option term, for a combined NTE amount of $5,812,080, effective February 1, 2026, subject to the resolution of any properly submitted protest(s), if any.
Issue
ISSUE
In July 2025, the Board approved award of three contracts to Strive Well-Being (Region 1), BriteWorks, Inc. (Region 2), and Urban Graffiti Enterprises, Inc. (Region 3) to provide graffiti abatement services , subject to the resolution of any properly submitted protests. Following the issuance of the Notice of Intent to Award, staff received a protest and subsequent appeal, which has been denied, from one of the proposing firms, who raised concerns about the calculation of the final evaluation scores. After reviewing the final score calculations that were included in the July Board report, staff discovered an error in the calculation for Region 2 which results in a different recommended firm for Regions 1 and 2. Based on revised score calculations that have been validated, staff is recommending contract award to BriteWorks, Inc. for Region 1 and Strive Well-Being, Inc. for Region 2. There is no change to the aw...
Click here for full text