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File #: 2025-1013   
Type: Motion / Motion Response Status: Agenda Ready
File created: 11/14/2025 In control: Planning and Programming Committee
On agenda: 11/19/2025 Final action:
Title: APPROVE Motion by Horvath, Najarian, Barger, and Padilla that the Board direct the Chief Executive Officer to: A. Assist in evaluating the Warner Center Micro Transit Pilot Program after six months and one year of operation, including but not limited to: 1. ridership; 2. operating costs (annual and per trip); and 3. a qualitative survey to determine commuter perspectives and preferences; and B. Upon successful completion of the Warner Center Microtransit Pilot Program, and a determination that the Pilot Program generated positive results in terms of ridership, cost efficiency, and commuter preference, to present the findings to the San Fernando Valley Service Council and the Metro Board, including, any recommendations.
Sponsors: Board of Directors - Regular Board Meeting
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PLANNING AND PROGRAMMING COMMITTEE
NOVEMBER 18, 2025

Preamble
Motion by:

DIRECTORS HORVATH, NAJARIAN, BARGER, AND PADILLA

Warner Center Microtransit Pilot Program Motion

LA Metro's Microtransit Program was in part implemented to replace underperforming fixed route bus service discontinued as part of the NextGen bus network redesign project. Customers seeking travel within an established zone, previously serviced by fixed-route bus, are matched with drivers using a smartphone application, phone dispatch service, and/or website. The goals of Metro's Microtransit Program include a focus on customer experience and ease of use, improved connections to the larger Metro system, addressing inequities in the availability and affordability of on-demand ride-share service by private companies, and providing service in areas with low-performing Metro bus lines removed as part of the NextGen redesign.

Today, Metro's Microtransit Program provides coverage in 21 cities as well as several unincorporated Los Angeles County communities across 165 square miles, including Watts/Willowbrook and LAX/Inglewood, Compton/Artesia, El Monte, and North Hollywood/Burbank, Highland Park/Eagle Rock/Glendale and Altadena/Pasadena/Sierra Madre, the Northwest San Fernando Valley, and UCLA/Westwood/VA Medical Center.

The Warner Center Community in the West San Fernando Valley is interested in piloting a Microtransit service that can provide a good case study for the utilization of alternative transit models that are tailored to the communities they serve. Warner Center is a unique mixed-use community consisting of 1100 acres of residential, retail, entertainment, commercial office, corporate headquarters and manufacturing uses. Over 14,000 people call Warner Center their home while another approximately 40,000 arrive daily to their place of business.

Between the implementation of the Warner Center 2035 Plan ("WC 2035 Plan" or "the Plan") in 2013 and today, approximately 7,933...

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