Metro - File #: 2024-0495

• File #: 2024-0495
• Type: Contract
• Status: Agenda Ready
• File created: 7/17/2024
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 11/21/2024
• Title: AUTHORIZE the Chief Executive Officer to: A. AWARD a firm fixed price Contract No. PS121478000 to International Institute of Los Angeles (IILA) to provide the Low Income Fare is Easy (LIFE) Program administration services for all regions in Los Angeles County and Not-to-Exceed (NTE) in the amount of $9,569,484 for the three-year base period, $3,545,396 for the first option year, and $3,694,533 for the second option year, for a total combined NTE contract value of $16,809,413, effective on January 1, 2025, subject to the resolution of properly submitted protest(s), if any; B. PASS-THROUGH the payment of up to $5,345,624 for taxi voucher reimbursements over the three-year base period and two, one-year options. These pass-through costs shall be payable under Contract No. PS1214178000, for a total combined NTE contract value of $22,155,037; and C. EXECUTE individual contract modifications within the Board approved contract modification authority.
• Sponsors: Finance, Budget and Audit Committee
• Indexes: Access Services Inc., Americans With Disabilities Act, Board approved a Motion, Budget, Budgeting, Contract administration, Contracts, El Monte, Glendale, Grant Aid, Immediate Needs Transportation Program, Low-Income Fare is Easy (LIFE), Measure M, Off peak periods, Outreach, Paratransit services, Procurement, Program, Proposition C, Public service, Safety, San Fernando, Security, Subsidies, Taxi services

Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
NOVEMBER 21, 2024

Subject
SUBJECT: LOW INCOME FARE IS EASY (LIFE) PROGRAM ADMINISTRATOR SERVICES AND TAXI VOUCHER FUND REIMBURSEMENT

Action
ACTION: APPROVE RECOMMENDATION

Heading
RECOMMENDATION

Title
AUTHORIZE the Chief Executive Officer to:

A. AWARD a firm fixed price Contract No. PS121478000 to International Institute of Los Angeles (IILA) to provide the Low Income Fare is Easy (LIFE) Program administration services for all regions in Los Angeles County and Not-to-Exceed (NTE) in the amount of $9,569,484 for the three-year base period, $3,545,396 for the first option year, and $3,694,533 for the second option year, for a total combined NTE contract value of $16,809,413, effective on January 1, 2025, subject to the resolution of properly submitted protest(s), if any;

B. PASS-THROUGH the payment of up to $5,345,624 for taxi voucher reimbursements over the three-year base period and two, one-year options. These pass-through costs shall be payable under Contract No. PS1214178000, for a total combined NTE contract value of $22,155,037; and

C. EXECUTE individual contract modifications within the Board approved contract modification authority.

Issue
ISSUE

In April 2024, staff issued a Request for Proposals to acquire community-based organization(s) or firm(s) with administrative and outreach experience, to oversee and manage more than 150 non-profit and governmental partner agencies within assigned service areas to support Metro's LIFE program. The LIFE program provides transportation subsidies to low-income individuals within Los Angeles County in the form of either a 20-ride benefit option, discounts on 15 transit agency partners, or in certain circumstances, a 4-ride bus/rail card or taxi service provision through LIFE Limited.

The current contract for the LIFE Program Administrator Services expires December 31, 2024. The authorization of this professional services contract is n...