Meeting_Body
AD HOC TRANSIT POLICING OVERSIGHT COMMITTEE
SEPTEMBER 17, 2015
Subject/Action
SUBJECT: MONTHLY UPDATE ON TRANSIT POLICING PERFORMANCE
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE monthly update on transit policing performance.
Issue
ISSUE
On September 4, 2014, the board requested that staff provide a monthly update on transit policing performance to Systems Safety and Operations Committee. Specifically, the board requested monthly updates on criminal activity, fare enforcement, response time, deployment and perception of safety.
Discussion
DISCUSSION
In September 2015, staff continues to be proactive in working with Operations and Los Angeles County Sheriff's Department in addressing perception of safety, criminal activity, fare enforcement, response time, and deployment. Further, the CEO has directed the initiation of a special campaign that involves Metro Security Forces, Bus & Rail Operations, Communications, and Information Technology. This proactive campaign is designed to double down on our efforts to protect the riding public and our operators. Staff will present the elements of our multi-pronged approach in the coming days and weeks. Below are other key highlights:
Perception of Safety:
* The ridership survey was developed to allow staff and law enforcement to receive feedback from the public to their perceptions of safety. The feedback from the public will help staff in deployment of resources to appropriate areas and enhancing customer interface, such as increase presence in areas identified to be of concern by the public. The new survey for rail only was completed in May 2015 and the survey for bus was completed in June 2015.
* 85% of survey respondents stated they felt safe waiting for this bus/train and 88% of respondents stated they felt safe riding this bus/train.
* For greater detail on survey results on perception of safety from the Metro System...
Click here for full text