Meeting_Body
OPERATIONS, SAFETY, & CUSTOMER EXPERIENCE COMMITTEE
MAY 21, 2026
Subject
SUBJECT: PUBLIC SAFETY ADVISORY COMMITTEE REPORT
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE status report on Metro's Public Safety Advisory Committee (PSAC).
Issue
ISSUE
In June 2020, the Board approved a motion directing the CEO to form an advisory committee to contribute to the development of a community-based approach to public safety on the transit system (Attachment A). This Board report provides an update on the Public Safety Advisory Committee's work from January through April 2026.
Background
BACKGROUND
Metro established the first cohort of PSAC on April 7, 2021, with five objectives:
? Advise on the development of a community-based approach to public safety.
? Share input on the development of the multi-agency policing contract renewal.
? Review of the Customer Code of Conduct.
? Provide feedback on Metro's mission and value statements regarding public safety.
? Guide the establishment of Metro's Transit Ambassador program.
After its 16-month tenure, the first cohort concluded on August 17, 2022. At the September 2022 Board meeting, the CEO recommended that PSAC continue with structural revisions, and the Board approved the recommendation.
Now in its fourth cohort, the new group began its term on February 5, 2026 and seated the new executive committee leadership in March; and endeavors to achieving the goals outlined in the work plan and advise on Metro's public safety program as it prepares for upcoming national and international events hosted in the greater Los Angeles area, for which Metro serves as the primary transportation provider.
Discussion
DISCUSSION
During this reporting period, PSAC held four meetings in January, February, March, and April. New members were appointed to the Committee in February, and new Executive Committee members were elected in March. The Committee received presentations on Met...
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