Metro - File #: 2016-0354

• File #: 2016-0354
• Type: Contract
• Status: Agenda Ready
• File created: 4/18/2016
• In control: LA SAFE
• On agenda: 6/23/2016
• Title: AUTHORIZE the Chief Executive Officer (CEO) to: A. AWARD a four-year firm fixed price, Contract No. PS5295500, to IBI Group Inc., in the amount of $4,150,000 for the development, deployment and operation of the next generation Southern California 511 (511) Interactive Voice Response (IVR) services. B. APPROVE Contract Modification Authority specific to Contract No. PS5295500 in the amount of $1,000,000.
• Sponsors: -
• Indexes: 511, Budgeting, Central Los Angeles subregion, City of Los Angeles, Contractors, Contracts, Kenneth Hahn Call Box Program (Project), Procurement, Ridesharing, Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy For Users, San Fernando Valley subregion, Service Authority For Freeway Emergencies, South Bay Cities subregion, Westside Cities subregion

Meeting_Body
REVISED
SAFE BOARD MEETING
JUNE 23, 2016

Subject/Action
SUBJECT: SOUTHERN CALIFORNIA 511 TRAVELER INFORMATION SYSTEM NEXT GENERATION 511 INTERACTIVE VOICE RESPONSE SERVICES

ACTION: APPROVE RECOMMENDATIONS

Heading
RECOMMENDATIONS

Title
AUTHORIZE the Chief Executive Officer (CEO) to:

A. AWARD a four-year firm fixed price, Contract No. PS5295500, to IBI Group Inc., in the amount of $4,150,000 for the development, deployment and operation of the next generation Southern California 511 (511) Interactive Voice Response (IVR) services.

B. APPROVE Contract Modification Authority specific to Contract No. PS5295500 in the amount of $1,000,000.

Issue
ISSUE

The current and initial 511 system was deployed in June 2010. Pursuant to Board action in June 2015, the existing contract was extended 24 months, to June 30, 2017, in order to accommodate the procurement, development and seamless transition to a new system. This recommendation ensures that SAFE will be able deploy a new IVR service by June 30, 2017.

Discussion
DISCUSSION

Background

In July 2000, the Federal Communications Commission designated 511 as the national traveler information number. The purpose of 511 is to provide travelers with easy access to a variety of transportation related information. In 2005, the Federal government enacted the Federal Safe, Accountable, Flexible, Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU), which contained a mandate to deploy 511 systems nationwide.

In response to this requirement, LA SAFE partnered with the Los Angeles County Metropolitan Transportation Authority (Metro), Orange County Transportation Authority (OCTA), Ventura County Transportation Commission (VCTC), California Highway Patrol (CHP) and the California Department of Transportation (Caltrans) to develop and deploy the current Southern California 511 system. On February 28, 2008, the Board awarded a contract to IBI Group, Inc. for the development, deployment, o...