Metro - File #: 2023-0600

• File #: 2023-0600
• Type: Informational Report
• Status: Agenda Ready
• File created: 9/14/2023
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 10/19/2023
• Title: RECEIVE AND FILE quarterly status report on Metro's Public Safety Advisory Committee (PSAC).
• Sponsors: Board of Directors - Regular Board Meeting
• Indexes: Accessibility, Assembly Bill 468, Board approved a Motion, Central Los Angeles subregion, City of Los Angeles, Customer Experience Plan, Elevators, Informational Report, Law enforcement, Los Angeles Police Department, Low-Income Fare is Easy (LIFE), Macarthur Park, Metro Rail B Line, Metro Rail D Line, Metro Transit Ambassadors, Outreach, Persons with disabilities, Program, Public Safety Advisory Committee, Safety, Safety and security, Safety programs, Security, System safety, Transit buses, Transit safety, Westlake, Westlake/Macarthur Park Station, Westside/Central Service Sector

Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 19, 2023

Subject
SUBJECT: PUBLIC SAFETY ADVISORY COMMITTEE QUARTERLY REPORT

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION
Title
RECEIVE AND FILE quarterly status report on Metro's Public Safety Advisory Committee (PSAC).

Issue
ISSUE

In June 2020, the Board approved motions directing Metro staff to form an advisory committee that would contribute to developing a community-based approach to public safety on the transit system. This Board report provides a quarterly update on the work of the Public Safety Advisory Committee (PSAC).

Background
BACKGROUND

Metro established the first cohort of PSAC as a pilot on April 7, 2021. During their 16-month term, they provided guidance on the development of a community-based approach to public safety, provided input on the development of the multi-agency policing contract renewal, reviewed the Customer Code of Conduct, provided input on Metro's mission and value statements regarding public safety, and guided the establishment of Metro's Transit Ambassadors program, among other accomplishments. PSAC was established to cover specific objectives over a designated period, and their work concluded on August 17, 2022. At the September 2022 Board meeting, the CEO provided a report with recommendations to continue the PSAC. The second cohort was established on February 25, 2023, and will serve for two years through February 2025.

Executive Committee Members
PSAC elected an executive committee to serve from February 2023 to February 2024.
Jeremy Oliver-Ronceros, Chair
Misty Wilks, Vice-Chair
Catherine Baltazar, Secretary

Work Plan Objectives
The work plan, developed between the PSAC Executive Committee and CEO Wiggins, outlines five objectives that frame the scope of work of the PSAC to enhance the customer experience by addressing safety concerns on the system. Under each objective, the PSAC Executive Committee, with Metro staff ...