File #: 2024-0415   
Type: Informational Report Status: Agenda Ready
File created: 6/3/2024 In control: Operations, Safety, and Customer Experience Committee
On agenda: 7/18/2024 Final action:
Title: RECEIVE AND FILE the Public Safety Report.
Sponsors: Board of Directors - Regular Board Meeting
Indexes: 7th Street/Metro Center Station, Accessibility, APU/Citrus College Station, Ara Najarian, Arcadia Station, Assembly Bill 468, Barriers (Roads), Board approved a Motion, Bus Operations Control Center, Call For Projects, City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Contracts, Coronavirus Disease 2019 (COVID-19), Culver City, Culver City Station, Customer service, De-escalation, Design build, Emergency Operations Center, Expo/La Brea Station, Florence Station, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Graffiti, Hilda Solis, Hollywood/Highland Station, Homeless Outreach, Housing, Informational Report, It's Off Limits, Janice Hahn, Karen Bass, Kathryn Barger, Katy Yaroslavsky, Law enforcement, Long Beach, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Maintenance practices, Metro Busway G Line, Metro Divisions, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metro Rail K Line, Metro Transit Ambassadors, Motion / Motion Response, Non-destination travelers, North Hollywood, North Hollywood Station, Operation LA Metro Homeless Outreach, Outreach, Paul Krekorian, Plan, Police, Police reports, Program, Property crimes, Public Safety Advisory Committee, Rail Operations Control Center, Retrofitting, Ridership, Safety, Safety and security, Santa Monica, Security, Service disruption, Statistics, System safety, Theft, Transit buses, Transit Homeless Action Plan, Transit safety, Transit System, Uniform Crime Reporting, Vandalism, Vermont/Santa Monica Station, Vermont/Sunset Station, Vernon Station, Visibility, Westlake/Macarthur Park Station, Westside Cities subregion, Westside/Central Service Sector, Willowbrook/Rosa Parks Station, Wilshire/Vermont Station, Wilshire/Western Station
Attachments: 1. Attachment A - Board Motion 31, 2. Attachment B - Board Motion 30, 3. Attachment C - Arrests by Race & Ethnicity May 2024, 4. Attachment D - Total Crime Summary May 2024, 5. Attachment E - Systemwide Law Enforcement Overview May 2024, 6. Attachment F - MTA Supporting Data May 2024, 7. Attachment G - Bus & Rail Operator Assaults May 2024, 8. Attachment H - Sexual Harassment Crimes May 2024, 9. Attachment I - Daily Surge Demographics Data, 10. Presentation
Date Action ByActionResultAction DetailsMeeting DetailsAudio
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OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JULY 18, 2024

Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the Public Safety Report.

Issue
ISSUE

Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve security and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends.

Background
BACKGROUND

Within Metro's Public Safety Mission statement, the agency recognizes that each individual is entitled to a safe, dignified, and human experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and law enforcement services. Furthermore, since July 2023, Metro has been using a comprehensive deployment model to utilize all resources from the public safety ecosystem.

These actions align with numerous initiatives to improve safety and the perception of safety on the system, including the increased, strategic, and layered deployment of personnel (comprised of customer-centered ambassadors and community intervention specialists, as well as transit security, private security, and law enforcement officers) and the piloting of safety and security interventions to address specific concerns (e.g., drug use and crime) on the system.

Discussion
DISCUSSION

System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system, working in coordination with other departments, including Operations and Customer Experience. SSLE forms the foundation of Metro's comprehensive approach to safety and security, focused specifically on protecting our customers and em...

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