Metro - File #: 2026-0409

• File #: 2026-0409
• Type: Informational Report
• Status: Agenda Ready
• File created: 5/20/2026
• In control: Executive Management Committee
• On agenda: 7/16/2026
• Title: RECEIVE AND FILE the HOME Quarterly Report.
• Sponsors: Board of Directors - Regular Board Meeting
• Indexes: Beverly Hills, Council Of Governments, Downtown Long Beach Station, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Homeless Outreach, Housing, Informational Report, Long Beach, Los Angeles Union Station, Mean Down Time, Metro Divisions, Metro Rail A Line, Metro Rail D Line, Outreach, Partnerships, Pomona, Students, Surveys, Transit Homeless Action Plan, Westside Cities subregion, Westside/Central Service Sector

Meeting_Body
EXECUTIVE MANAGEMENT COMMITTEE
JULY 16, 2026

Subject
SUBJECT: HOMELESS OUTREACH MANAGEMENT & ENGAGEMENT (HOME) QUARTERLY REPORT

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the HOME Quarterly Report.

Issue
ISSUE

Los Angeles County is experiencing a homelessness crisis, and the spillover results in many unhoused individuals seeking shelter on Metro's rail and busway system. Since 2017, Metro has been funding, with operations eligible fund sources, local social service agencies to deploy multidisciplinary teams who engage and deliver resources and services to unhoused riders. In addition, Metro has partnered with local homeless shelters to provide beds for the outreach teams to utilize. This is a report on the status and outcomes of Metro's homeless engagements for the third quarter of the fiscal year, January through March of 2026.

Background
BACKGROUND

Metro continues to fund multidisciplinary teams (MDTs) who perform outreach to people experiencing homelessness (PEH) on Metro's rail and bus systems. Metro contracts with 24 MDTs through the LA County Department of Health Services (DHS). These teams are employed by the community agency People Assisting the Homeless (PATH, Christ Centered Ministries (CCM), HOPICS, LA Family Housing, Union Station Homeless Services, and Helpline Youth Counseling.

Metro has made notable progress in addressing homelessness on Metro's rail and busway systems since 2017 through the expansion of MDT outreach, increased access to housing resources, and improved partnerships with City, County, and Community partners. Metro MDTs focus on engaging individuals and connecting them to housing and other services and are deployed across the entire rail and bus system seven days a week, with 24-hour coverage Monday through Friday. The six community agencies that deploy the 24 MDTs are based in different areas of LA County and are strategically assigned to segments of the Metro sy...