Meeting_Body
SAFE BOARD MEETING
OCTOBER 22, 2015
Subject/Action
SUBJECT: 511, RIITS, AND CALL BOX TECHNICAL SUPPORT SERVICES
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to award and execute a three-year, firm fixed unit rate Contract No. PS330290011455 to Jennillian Corporation in the amount not-to-exceed $623,598 for technical support services from November 1, 2015 through October 31, 2018.
Issue
ISSUE
Los Angeles County Service Authority for Freeway Emergencies (LA SAFE) is responsible for providing motorist aid services in the Southern California Region. These regional services include 1) Southern California 511 (511); 2) Regional Integration of Intelligent Transportation System (RIITS) support for the 511 system; and 3) the Kenneth Hahn Call Box System (Call Box). These three distinct, yet, inter-related operations require technical expertise and knowledge in a variety of technical fields.
This contract award will ensure that LA SAFE has sufficient technical resources available to support these programs.
...Discussion
DISCUSSION
This contract will continue to provide LA SAFE with the resources to assure adequate assistance for technical support, technical reviews; implementation, integration, and development of call center systems; development and implementation of the 511 system, RIITS; and Call Box systems operations and maintenance; as well as assistance in identifying opportunities to improve and enhance 511, RIITS and Call Boxes.
LA SAFE operates and manages the Southern California 511 Travelers Information System. 511 is a complex Advanced Traveler Information System (ATIS) providing information about traffic, transit, and commuter services in Los Angeles, Orange, Ventura, Riverside and San Bernardino counties.
511 offers real-time traveler information to the public through a sophisticated Interactive Voice Response (IVR), a website (go511.com), a...
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