Metro - File #: 2021-0245

• File #: 2021-0245
• Type: Program
• Status: Passed
• File created: 4/16/2021
• In control: Board of Directors - Regular Board Meeting
• On agenda: 5/27/2021
• Final action: 5/27/2021
• Title: The following actions are recommended: 1. ADOPT the Better Bus Program as a major component of Metro's portfolio of improvements. 2. APPROVE the Better Bus investments Plan and pursue the five-year funding and implementation strategy (Included as Attachment B), including additional staffing, and report progress to the Operations, Safety, and Customer Experience Committee every six months. 3. APPROVE the inclusion of Better Bus program investments and expenditures in each annual budget and in future updates to the Short Range Transportation Plan and Long Range Transportation Plan. 4. APPROVE, by mid-year, the addition of 14 new project FTEs, in Operations (5), Communications and Government Relations (7), and Grants Management, Planning and Programming (2), to the FY22 staffing budget, dedicated exclusively to the funding and implementation of the Better Bus Program.
• Sponsors: Operations, Safety, and Customer Experience Commit
• Indexes: All Door Boarding, Better Bus Program, Budget, Budgeting, Bus rapid transit, Bus Speed Improvements, Call For Projects, Central Los Angeles subregion, City of Los Angeles, Cleaning, Customer Experience Plan, Equity Focus Communities, Funding plan, Grant Aid, Informational Report, Long range planning, Long Range Transportation Plan, Maintenance, Metro Affordable Transit Connected Housing Program, Metro Equity Platform, Metro Rail A Line, Metro Vision 2028 Plan, NextGen Bus Study, Outreach, Partnerships, Pilot studies, Plan, Program, Program Management, Project, Purchasing, Ridership, Safety, Safety and security, San Fernando Valley subregion, Sidewalks, South Bay Cities subregion, Testing, Transit buses, Transportation Improvement Program, Westside Cities subregion, Zoning
• Related files: 2021-0194, 2021-0440

Date	Action By	Action	Result
5/27/2021	Board of Directors - Regular Board Meeting
5/20/2021	Operations, Safety, and Customer Experience Committee

OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
MAY 20, 2021


Subject
SUBJECT: BETTER BUS PROGRAM FUNDING AND IMPLEMENTATION STRATEGY

Action
ACTION: APPROVE RECOMMENDATIONS

Heading
RECOMMENDATION

Title

The following actions are recommended:

1. ADOPT the Better Bus Program as a major component of Metro's portfolio of improvements.

2. APPROVE the Better Bus investments Plan and pursue the five-year funding and implementation strategy (Included as Attachment B), including additional staffing, and report progress to the Operations, Safety, and Customer Experience Committee every six months.

3. APPROVE the inclusion of Better Bus program investments and expenditures in each annual budget and in future updates to the Short Range Transportation Plan and Long Range Transportation Plan.

4. APPROVE, by mid-year, the addition of 14 new project FTEs, in Operations (5), Communications and Government Relations (7), and Grants Management, Planning and Programming (2), to the FY22 staffing budget, dedicated exclusively to the funding and implementation of the Better Bus Program.

Issue
ISSUE

At the January 28th Regular Board Meeting, Metro's CEO informed the Board that he had directed the Countywide Planning Department, Operations Department, and Office of Management and Budget to work with the Chief of Staff and Executive Officers for Equity and Race and Customer Experience to develop a multi-year financial plan to implement the Better Bus Program. Metro reported to the Board on the Better Bus Program in April 2021. This report builds upon the April informational report that was received and filed by the Operations, Safety, and Customer Experience Committee, and establishes a process for future, biannual reports to the Board.

As described below and in Attachment B, the Better Bus implementation and funding strategy is an ambitious framework to drive systemwide and long-term investment in bus performance, ridership, and customer experience improvement...