Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
MAY 18, 2023
Subject
SUBJECT: INFRASTRUCTURE PROTECTION SERVICES
Action
ACTION: APPROVE CONTRACT MODIFICATION
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer to execute Modification No. 13 to Contract No. PS560810024798 with RMI International, Inc. to continue to provide infrastructure protection services from July 1, 2023, to September 30, 2023, in an amount not to exceed $6,189,454, increasing the contract value from $154,991,832 to $161,181,286.
Issue
ISSUE
This Board action requests a 3-month extension to the current contract for infrastructure protection services with RMI International, Inc. to allow staff sufficient time to complete the review and evaluation of the active procurement for these services. Staff intends to return to the Board to recommend a contract award upon completion of the procurement process.
Background
BACKGROUND
Metro's multi-layered public safety framework consists of the following elements to support the strategy:
* Infrastructure protection services - Responsible for the physical security of our stations, divisions, and terminals.
* In-House Metro Security - Responsible for conducting fare and code of conduct enforcement and ensuring a respectful experience for all riders.
* Contract Law Enforcement - Responsible for patrolling the transit system to prevent crime and responding to calls for service.
* Transit Ambassadors - Responsible for enhancing the customer experience through visibility and aiding riders with wayfinding and general assistance. In addition to providing information and support, they are the "eyes and ears" of the system, reporting maintenance, cleanliness, and safety issues that need to be addressed.
* Homeless Outreach Teams - Responsible for coordinating services for the unhoused on our system.
Infrastructure Protection Services provide critical infrastructure protection at selected locations ...
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