Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 24, 2024
Subject
SUBJECT: REVISION OF METRO SERVICE COUNCIL BYLAWS
Action
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
ADOPT the revised Service Council Bylaws (Attachment A).
Issue
ISSUE
The Bylaws of Metro's Service Councils were last updated in 2011. Since then, Metro has adopted policies and programs that affect the Service Councils, such as the NextGen Bus Plan and the Advisory Body Compensation Policy. This update incorporates Metro policies and clarifies the functions and responsibilities of the Service Councils, which have also evolved since the last iteration of the Bylaws, which were approved in 2011. The Service Council Bylaws state that amendments are subject to approval by the Board of Directors.
Background
BACKGROUND
The Board created the Governance Councils in 2002 to guide the Service Sectors. The Governance Councils were given the primary role of conducting public hearings and reviewing and approving proposed bus service changes to the bus routes operating from the divisions their General Managers oversaw, regardless of where the bus routes operated. Service Council members are nominated by the regional nominating authorities and appointed by the Board of Directors.
In Fiscal Year 2010, the functions performed by the Service Sectors were recentralized. These changes were memorialized in the 2011 update to the Bylaws, including oversight of the General Managers, removing their duties and budgets, and re-centering the five Service Sector staff and headquarters to be within Metro Gateway headquarters. Operations, Service Planning, Scheduling, Labor Relations, and Safety functions were realigned, and the primary role of the Councils was preserved, as were the requirements for membership and the nominating authorities and process.
Adopting the Service Council's NextGen Bus Plan recommendations by the Metro Board in October 2020 necessitated...
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