Meeting_Body
EXECUTIVE MANAGEMENT COMMITTEE
SEPTEMBER 18, 2025
Subject
SUBJECT: SERVICE POLICIES AND STANDARDS COMPLIANCE REVIEW FOR TITLE VI PROGRAM UPDATE
Action
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
ADOPT Service Policies and Standards Compliance Review for Title VI Program Update (Attachment A).
Issue
ISSUE
The Federal Transit Administration (FTA) requires the Metro Board of Directors to review and approve the service policies and standards compliance monitoring results for Metro bus and rail services every three years as part of the Title VI Program Update.
Background
BACKGROUND
Title VI of the Civil Rights Act of 1964 (Title VI) prohibits discrimination in programs that receive federal funding. Section 601 states, "No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance."
On October 1, 2012, the Federal Transportation Administration (FTA) required transportation agencies to comply with Title VI by adopting policies in accordance with FTA Circular 4702.1B "Title VI Requirements and Guidelines for Federal Transit Administration Recipients. This requires transportation agencies to monitor the performance of their transit system relative to their system-wide service standards and service policies, and include the results in the Title VI Program update, which is due every three years. These service standards should be followed for the three-year period until the next program update.
Discussion
DISCUSSION
Metro's Board of Directors last approved the monitoring results from the Title VI Program Update in September 2022. Since then, there have been minimal changes to Metro's Service Policies and Standards, as reflected in the 2025 Transit Service Policy that was adopted in July 2025. The Transit Service Policies and Standard...
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