File #: 2025-0178   
Type: Informational Report Status: Filed
File created: 2/27/2025 In control: Operations, Safety, and Customer Experience Committee
On agenda: 4/17/2025 Final action: 4/17/2025
Title: RECEIVE AND FILE the Public Safety Report.
Sponsors: Board of Directors - Regular Board Meeting
Indexes: 7th Street/Metro Center Station, Barriers (Roads), City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Contractors, Contracts, De-escalation, Design build, Downtown Long Beach Station, Elevators, Fare Evasion, Firestone Station, Graffiti, Harbor Freeway Station, Homeless Outreach, Informational Report, La Cienega/Jefferson Station, Lake Avenue Station, Law enforcement, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Metro Busway J Line, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metro Rail K Line, Metro Transit Ambassadors, Motion / Motion Response, Operation LA Metro Homeless Outreach, Pico Station, Plan, Property crimes, Public Safety Advisory Committee, Race and ethnicity, Ridership, Safety, Safety and security, Security, Sierra Madre Villa Station, Subway stations, System safety, Terminal 19, Theft, Threats, Transit buses, Transit Homeless Action Plan, Transit safety, Uniform Crime Reporting, Vandalism, Vermont/Sunset Station, Video, Weapons, Westlake/Macarthur Park Station, Willowbrook/Rosa Parks Station, Wilshire/Vermont Station
Attachments: 1. Attachment A - Station Experience Updates, 2. Attachment B - Board Motion 30, 3. Attachment C - Total Crime Summary February 2025, 4. Attachment D - Systemwide Law Enforcement Overview February 2025, 5. Attachment E - MTA Supporting Data February 2025, 6. Attachment F - Sexual Harassment Crimes February 2025, 7. Attachment G - Operator Assaults February 2025, 8. Attachment H - Arrests by Race & Ethnicity February 2025, 9. Attachment I - Law Enforcement Homeless Outreach February 2025, 10. Attachment J - MTS Citations & Warnings by Race & Ethnicity February 2025, 11. Presentation
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
APRIL 17, 2025

Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the Public Safety Report.

Issue
ISSUE

Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve safety and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends.

Background
BACKGROUND

Within Metro's Public Safety Mission statement, the agency recognizes that every individual is entitled to a safe, dignified, and humane experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and law enforcement services. In 2024, the agency enhanced its public safety model further by adopting a three-pronged strategy consisting of increasing the engaged, visible presence of uniformed personnel, improving access control to ensure the system is being used only for its intended purpose of transit, and strengthening partnerships to address societal issues with the County, cities, Regional Agencies, and nonprofit partners to address homelessness, untreated mental illness, and drug addiction.

These actions align with numerous initiatives to improve safety and the perception of safety on the system, including the increased, strategic, and layered deployment of personnel (comprised of customer-centered ambassadors, community intervention specialists, homeless outreach staff, transit security, private security, and law enforcement officers) and the piloting of safety and security interventions to address specific concerns (e.g., trespassing, drug use and crime) on the system.

Discussion...

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