File #: 2024-0228   
Type: Informational Report Status: Agenda Ready
File created: 4/2/2024 In control: Operations, Safety, and Customer Experience Committee
On agenda: 6/20/2024 Final action:
Title: RECEIVE AND FILE the Public Safety Report.
Sponsors: Board of Directors - Regular Board Meeting
Indexes: 7th Street/Metro Center Station, Assembly Bill 468, Avalon Station, Barriers (Roads), Call For Projects, City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), De-escalation, Elevators, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Graffiti, Harbor Freeway Station, Hawthorne/Lennox Station, Homeless Outreach, Informational Report, It's Off Limits, Law enforcement, Little Tokyo/Arts District Station, Long Beach, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Metro Busway G Line, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metro Transit Ambassadors, Motion / Motion Response, Non-destination travelers, North Hollywood, North Hollywood Station, Norwalk, Norwalk Station, Operation LA Metro Homeless Outreach, Outreach, Plan, Property crimes, Public Safety Advisory Committee, Rail Operations Control Center, Ridership, Safety, Safety and security, Santa Monica, Security, Station 1101, Statistics, System safety, System Safety Management, System Safety Program, Theft, Transit buses, Transit Homeless Action Plan, Transit safety, Transit System, Uniform Crime Reporting, Universal City/Studio City Station, Vermont/Santa Monica Station, Violent crimes, Volume, Westlake/Macarthur Park Station, Westside Cities subregion, Westside/Central Service Sector, Willowbrook/Rosa Parks Station
Attachments: 1. Attachment A - Board Motion 31, 2. Attachment B - Arrests by Race & Ethnicity April 2024, 3. Attachment C - Total Crime Summary April 2024, 4. Attachment D - Systemwide Law Enforcement Overview April 2024, 5. Attachment E - MTA Supporting Data April 2024, 6. Attachment F - Bus & Rail Operator Assaults April 2024, 7. Attachment G - Sexual Harassment Crimes April 2024, 8. Presentation
Date Action ByActionResultAction DetailsMeeting DetailsAudio
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OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JUNE 20, 2024

Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the Public Safety Report.

Issue
ISSUE

Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve safety and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends.

Background
BACKGROUND

Within Metro's Public Safety Mission statement, the agency recognizes that each individual is entitled to a safe, dignified, and human experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and law enforcement services. Furthermore, since July 2023, Metro has been using a comprehensive deployment model to utilize all resources from the public safety ecosystem.

These actions align with numerous initiatives to improve safety and the perception of safety on the system, including the increased, strategic, and layered deployment of personnel (comprised of customer-centered ambassadors and community intervention specialists, as well as transit security, private security, and law enforcement officers) and the piloting of safety and security interventions to address specific concerns (e.g., drug use and crime) on the system.

Discussion
DISCUSSION

System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system, working in coordination with other departments, including Operations and Customer Experience. SSLE forms the foundation of Metro's comprehensive approach to safety and security, focused specifically on protecting our customers and employ...

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