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Type:
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Informational Report
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Status:
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Agenda Ready
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On agenda:
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1/18/2024
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Final action:
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Title:
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RECEIVE AND FILE the status report on the next steps for implementing pilot intervention strategies to improve community health and safety at additional Metro stations, building on the recent improvements from Westlake/MacArthur Park Station.
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Indexes:
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7th Street/Metro Center Station, Access control (Transportation), Board approved a Motion, City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Design build, Elevators, Fare Evasion, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Hollywood/Highland Station, Homeless Outreach, Informational Report, Law enforcement, Light rail transit, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metrolink, Motion / Motion Response, Norwalk, Police, Program, Ridership, Safety, Safety and security, Security, Station operations, Strategic planning, Subway stations, Surveys, System safety, Testing, Transfers, Transit authorities, Transit buses, Transit centers, Vandalism, Visibility, Westlake/Macarthur Park Station, Willowbrook/Rosa Parks Station
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Meeting_Body EXECUTIVE MANAGEMENT COMMITTEE OPERATIONS, SAFETY & CUSTOMER EXPERIENCE COMMITTEE JANUARY 18, 2024 Subject SUBJECT: BUILDING ON THE SUCCESS OF PILOT INTERVENTIONS AT WESTLAKE/MACARTHUR PARK STATION Action ACTION: RECEIVE AND FILE Heading RECOMMENDATION Title RECEIVE AND FILE the status report on the next steps for implementing pilot intervention strategies to improve community health and safety at additional Metro stations, building on the recent improvements from Westlake/MacArthur Park Station. Issue ISSUE In early 2023, Staff developed and implemented pilot intervention strategies at the Westlake/MacArthur Park Station, which is served by both B & D Lines, with the purpose of restoring safety and improving the experience for our riders, employees, and the surrounding community. A report on these interventions was provided to the Board in July 2023. A focus on safety through environmental design resulted in a decrease in crime, with a reduction in loitering, drug use, and other illicit activity. Consequently, the station is substantially cleaner and safer, resulting in customers also feeling safer than before and providing a safe environment to support placemaking activities. This report is a status update on the next steps to expand the successful elements of this program to additional Metro stations with similar challenges. Background BACKGROUND In response to the worsening public health crisis that resulted in substantially deteriorated conditions at Westlake/MacArthur Park Station (WMP), Metro Operations convened a multi-departmental taskforce in January 2023 to quickly reimagine how the Westlake/MacArthur Park Station could better serve Metro riders and the community. Its focus was on improving public safety and cleanliness through pilot interventions centered around environmental design. This taskforce includes System Safety & Law Enforcement (SSLE), Countywide Planning & Development (CP&D), the Office of the Chief of Sta... Click here for full text
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