File #: 2015-0445   
Type: Contract Status: Passed
File created: 5/1/2015 In control: LA SAFE
On agenda: 6/25/2015 Final action: 6/25/2015
Title: AUTHORIZE the restructuring of the Los Angeles County Kenneth Hahn Call Box System as outlined, based upon the findings and recommendations of the recently concluded Call Box Assessment Study (Attachment A).
Sponsors: -
Indexes: Budgeting, Contracts, Kenneth Hahn Call Box Program (Project), Maintenance, Public service, Safety, Service Authority For Freeway Emergencies
Attachments: 1. Attachment A-Call Box Assessment Study
Meeting_Body
SAFE BOARD MEEETING
JUNE 25, 2015

Subject/Action

SUBJECT: CALL BOX SYSTEM RESTRUCTURING

ACTION: APPROVE THE RESTRUCTURING OF THE CALL BOX SYSTEM

Heading
RECOMMENDATION

Title
AUTHORIZE the restructuring of the Los Angeles County Kenneth Hahn Call Box System as outlined, based upon the findings and recommendations of the recently concluded Call Box Assessment Study (Attachment A).

Issue
ISSUE

As part of the overall management of the Call Box System, an assessment Study was completed in 2014. The Study recommends that LA SAFE proceed with a four phase restructuring of the call box system resulting in the removal of approximately 412 call boxes in phase 1 from service or a 23% reduction. This recommendation is being brought to the Board for approval prior to implementation.

Discussion
DISCUSSION

The Call Box system was established to provide a motorist aid service to the public. In 2007, the Board authorized an initial restructuring that transitioned the call box system from a primary motorist aid resource to a secondary safety net. This resulted in a decrease of approximately 2,500 call box sites from the initial base of 4,500 call boxes. At the time the usage of the call box system had decreased from an average of 20,000 calls per month in the year 2000 to approximately 5,000 calls per month in 2007. Current call box system usage averages approximately 1,700 calls per month spread over an installed base of approximately 1,800 call boxes.

Due to the decrease in usage and the continued proliferation of cell phones, as well as the implementation of new motorist aid services, the call box system was further evaluated to identify call boxes that are no longer useful in meeting program goals, as well as those that present a safety risk due to their location. A field site assessment of all existing locations (1,786 sites at the time of the assessment) was conducted. The field assessments were conducted durin...

Click here for full text