Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
MARCH 20, 2025
Subject
SUBJECT: PUBLIC SAFETY ADVISORY COMMITTEE QUARTERLY REPORT
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE a quarterly status report on Metro's Public Safety Advisory Committee (PSAC).
Issue
ISSUE
In June 2020, the Board directed the CEO to form an advisory committee to contribute to developing a community-based approach to public safety on the transit system. This Board report provides an update on the work of the Public Safety Advisory Committee from November 2024 through February 2025.
Background
BACKGROUND
Metro established the first cohort of PSAC on April 7, 2021, with five objectives:
* Advise on the development of a community-based approach to public safety.
* Share input on the development of the multi-agency policing contract renewal.
* Review the Customer Code of Conduct.
* Provide feedback on Metro's mission and value statements regarding public safety.
* Guide the establishment of Metro's Transit Ambassadors program.
After its 16-month tenure, the first cohort concluded on August 17, 2022. At the September 2022 Board meeting, the CEO recommended that the PSAC continue, and the Board approved the recommendation. The second cohort was established on February 25, 2023, and served for two years through February 2025. The third cohort began their term on February 6, 2025.
Executive Committee Members
The Cohort 2 Executive Committee, which ended on February 6, 2025, were:
* Jeremy Oliver-Ronceros, Chair
* Misty Wilks, Vice-Chair
* Darryl Goodus, Secretary (termed out; now vacant)
Together with the Office of the CEO, in January 2025, the PSAC Executive Committee developed a workplan that aligns with its five objectives framing PSAC's scope of work to enhance the customer experience by addressing safety and perceptions of safety on the system. The Executive Committee and staff together identified key projects, progr...
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