Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
NOVEMBER 19, 2020
Subject
SUBJECT: MOTION 39 RESPONSE - POLICIES AND PROTOCOLS FOR FUTURE SERVICE SHUTDOWNS
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE the motion 39 response regarding policies and protocols for future service shutdowns.
Issue
ISSUE
During the June 18, 2020 Operations, Safety and Customer Experience Committee, Directors Bonin and Solis requested a report on policies and procedures for future service shutdowns.
Background
BACKGROUND
On Saturday, May 30, 2020 at approximately 6 p.m., Metro made a decision to suspend service from 8 p.m. through the balance of the evening. Service resumed as scheduled on Sunday at 5:30 a.m. The decision to suspend Metro bus and rail service was made in the context of quickly escalating civil unrest; soon thereafter, curfews were in effect in the cities of Los Angeles, Beverly Hills, Santa Monica, Culver City and West Hollywood as a result of demonstrations and protests. Later that night, Governor Gavin Newsom declared a State-of-Emergency in the City and County of Los Angeles. This rapidly evolving situation put Metro Operators and the riding public in great danger. As a result, Metro made the difficult decision to suspend transit services across the County to ensure the safety of Metro employees and riders during the on-going George Floyd protests. The decision was made by Metro's Incident Management Team in alignment with the National Incident Management System's (NIMS) guidance for Major Incidents and Disasters.
Discussion
DISCUSSION
Metro's ability to deliver service in emergency situations may be impacted by the unique, dynamic, and specific challenges of each event. The primary criteria affecting a decision to continue service during an emergency are:
* Maintaining safety for people (Metro's employees and customers)
* Preservation and protection of public property (Metro equipment a...
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