Meeting_Body
EXECUTIVE MANAGEMENT COMMITTEE
FEBRUARY 19, 2026
Subject
SUBJECT: COMMUNITY ADVISORY COUNCIL (CAC) QUARTERLY UPDATE
Action
ACTION: RECEIVE AND FILE
Heading
RECOMMENDATION
Title
RECEIVE AND FILE the Community Advisory Council (CAC) Quarterly Update.
Issue
ISSUE
This report is a quarterly update on the activities of the Community Advisory Council (CAC) for November 2025 through January 2026.
Background
BACKGROUND
Per state statute (AB152), when the Los Angeles County Transportation Commission (LACTC) and Southern California Rapid Transit District (SCRTD) merged to become Metro, a requirement was embedded in the legislation to establish a Citizens' Advisory Committee. In 2022, the CAC rebranded to refer to itself as the Community Advisory Council to better reflect its values and to convey a more inclusive tone.
Per the CAC's Bylaws, the council consults, obtains, and collects public input on matters of interest and concern to the community, as well as those assigned by the Board of Directors or Metro staff. The CAC communicates advisory input, feedback, and/or recommendations concerning key issues to Metro.
The CAC is currently made up of 23 voting members, directly appointed by the Metro Board of Directors. The CAC General Assembly typically meets monthly on the Wednesday evening before the Metro Board of Directors meeting. The CAC's elected officers usually meet as an Executive Committee on the first Thursday of each month.
Discussion
DISCUSSION
Meetings
During this reporting period, the CAC met in November, and December to discuss various Metro projects, programs, and agency initiatives. They also hosted their annual holiday meeting with Deputy CEO Sharon Gookin.
November 2025 Meeting
Customer Code of Conduct Educational Campaign
During the November 25 General Assembly meeting, Jeff Zimm, Deputy Executive Officer of Creative & Brand, presented an update on Metro's Code of Conduct educational campaign. He outlined how ...
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