Metro - File #: 2024-0270

• File #: 2024-0270
• Type: Informational Report
• Status: Agenda Ready
• File created: 4/19/2024
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 6/20/2024
• Title: RECEIVE AND FILE: A. the status report on Metro's Public Safety Advisory Committee (PSAC); and B. a report on PSAC's recommendations on the proposed Transit Community Public Safety Department.
• Sponsors: Finance, Budget and Audit Committee
• Indexes: Assembly Bill 468, Budgeting, Customer Experience Plan, Housing, Informational Report, Law enforcement, Metro Transit Ambassadors, Payment, Persons with disabilities, Plan, Police, Public Safety Advisory Committee, Public works, Safety, Safety and security, Security, Strategic planning, System safety, System Safety Program, Transit Homeless Action Plan, Transit safety, Transit System
• Related files: 2024-0091

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OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JUNE 20, 2024

Subject
SUBJECT: PUBLIC SAFETY ADVISORY COMMITTEE UPDATE

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE:

A. the status report on Metro's Public Safety Advisory Committee (PSAC); and

B. a report on PSAC's recommendations on the proposed Transit Community Public Safety Department.

Issue
ISSUE

In June 2020, the Board directed the CEO to form an advisory committee to contribute recommendations on ways to use a community-based approach to public safety on the transit system. This Board report provides an update on the work of the Public Safety Advisory Committee from February to May 2024.

Background
BACKGROUND

Metro established the first PSAC cohort as a pilot on April 7, 2021. During its 16-month term, the cohort:

* Provided guidance on the development of a community-based approach to public safety.
* Shared input on the development of the multi-agency policing contract renewal.
* Reviewed the Customer Code of Conduct.
* Provided feedback on Metro's mission and value statements regarding public safety.
* Guided the establishment of Metro's Transit Ambassadors program, among other accomplishments.

The first cohort was established to cover specific objectives over a designated period, and their work concluded on August 17, 2022. At the September 2022 Board meeting, the CEO recommended that the PSAC continue. The second cohort was established on February 25, 2023, and will serve for two years.

PSAC elected an executive committee to serve from February 2024 to February 2025.
* Jeremy Oliver-Ronceros, Chair
* Misty Wilks, Vice-Chair
* Darryl Goodus, Secretary

Work Plan Objectives
Together with Metro CEO Wiggins, the PSAC Executive Committee developed a work plan that outlines five objectives framing PSAC's scope of work to enhance the customer experience by addressing safety concerns on the system. The Executive Committee, staff, ...