Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
FEBRUARY 19, 2026
Subject
SUBJECT: E-PAPER BUS STOP ELECTRONIC DISPLAY - SOUTHEAST LOS ANGELES
Action
ACTION: AWARD CONTRACT
Heading
RECOMMENDATION
Title
AUTHORIZE the Chief Executive Officer (CEO) to award a two-year, firm fixed unit rate contract, Contract No. OP133093000 to BikeHub (dba Tranzito), to furnish, install, and maintain 100 E-Paper Bus Stop Electronic Displays in Southeast Los Angeles in the Not-To-Exceed (NTE) amount of $611,230, subject to the resolution of any properly submitted protest(s), if any.
Issue
ISSUE
Metro seeks to enhance real-time passenger information and accessibility at key bus stops in Southeast Los Angeles through the installation of solar-powered E-Paper displays, complementing the installation of new shelters at 100 bus stops. These displays will show real-time arrival information for Metro and municipal operators, improving customer communication, accessibility, and safety across one of Metro's most transit-dependent service areas. This contract provides for the design, fabrication, installation, integration, and maintenance of 100 E-Paper displays mounted on existing and new bus stop poles.
Background
BACKGROUND
Metro's current network of bus stops lacks real-time digital information, limiting rider awareness of actual bus arrivals and service alerts. With increasing ridership demand and upcoming major regional events, Metro has prioritized investments in technology that deliver reliable, equitable, and accessible rider information. In 2023, Metro secured a California Local Partnerships Program grant using the East Los Angeles to Long Beach Corridor Improvement Plan (CIP) as matching funds, that supports the following transit improvements within the CIP project area:
* 10 new electric bus chargers at rail stations
* Cloud-based Transit Signal Priority implementation
* 100 new bus shelters with real-time E-Paper displays
* 100 new lighti...
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