Metro - File #: 2024-0827

• File #: 2024-0827
• Type: Informational Report
• Status: Agenda Ready
• File created: 9/5/2024
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 10/24/2024
• Title: RECEIVE AND FILE the Public Safety Report.
• Sponsors: Board of Directors - Regular Board Meeting
• Indexes: 7th Street/Metro Center Station, APU/Citrus College Station, Audit, Azusa, Barriers (Roads), Call For Projects, City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Contracts, De-escalation, Design build, Downtown Santa Monica Station, Elevators, Graffiti, Homeless Outreach, Informational Report, Law enforcement, Law enforcement personnel, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Maintenance facilities, Maintenance management, Maintenance of way, Maintenance practices, Metro Busway G Line, Metro Divisions, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metro Rail K Line, Metro Transit Ambassadors, Motion / Motion Response, North Hollywood, North Hollywood Station, Operation LA Metro Homeless Outreach, Operations and Maintenance, Pico Station, Plan, Police, Property crimes, Public Safety Advisory Committee, Race and ethnicity, Retrofitting, Ridership, Rolling stock, Safety, Safety and security, Santa Monica, Security, System safety, System Safety Program, Testing, Theft, Transit buses, Transit centers, Transit Homeless Action Plan, Transit safety, Uniform Crime Reporting, Video, Violent crimes, Visibility, Weapons, Westlake/Macarthur Park Station, Westside Cities subregion, Westside/Central Service Sector, Willowbrook/Rosa Parks Station

Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 24, 2024

Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the Public Safety Report.

Issue
ISSUE

Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve safety and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends.

Background
BACKGROUND

Within Metro's Public Safety Mission statement, the agency recognizes that each individual is entitled to a safe, dignified, and human experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and law enforcement services. Furthermore, since July 2023, Metro has been using a comprehensive deployment model to utilize all resources from the public safety ecosystem.

These actions align with numerous initiatives to improve safety and the perception of safety on the system, including the increased, strategic, and layered deployment of personnel (comprised of customer-centered ambassadors and community intervention specialists, as well as homeless outreach staff, transit security, private security, and law enforcement officers) and the piloting of safety and security interventions to address specific concerns (e.g., drug use and crime) on the system.

Discussion
DISCUSSION
System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system, working in coordination with other departments, including Operations and Customer Experience. SSLE forms the foundation of Metro's comprehensive approach to safety and security, focused specifically on prote...