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Type:
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Informational Report
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Status:
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Agenda Ready
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On agenda:
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9/18/2025
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Final action:
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Title:
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RECEIVE AND FILE the Public Safety Report.
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Indexes:
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7th Street/Metro Center Station, Access control (Transportation), APU/Citrus College Station, Barriers (Roads), Chinatown Station, City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Contracts, De-escalation, Downtown Los Angeles, Downtown Santa Monica Station, Elevators, Escalators, Fare Evasion, Gateway Cities (Southeast LA County) Service Sector, Gateway Cities subregion, Graffiti, Harbor Freeway Station, Harbor Transitway, Homeless Outreach, Homeless persons, Housing, I-110, Information management, Informational Report, LATTC/Ortho Institute Station, Law enforcement, Long Beach, Los Angeles International Airport, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Malfunction, Metro Busway G Line, Metro Busway J Line, Metro Rail A Line, Metro Rail B Line, Metro Rail C Line, Metro Rail D Line, Metro Rail E Line, Metro Transit Ambassadors, Mitigation, North Hollywood, North Hollywood Station, Operation LA Metro Homeless Outreach, Outreach, Partnerships, Pico Station, Plan, Property crimes, Public Safety Advisory Committee, Ridership, Safety, Safety and security, Santa Monica, Security, Sierra Madre Villa Station, South Pasadena Station, Station 1117, Station 1117B, System safety, Theft, Transit centers, Transit Homeless Action Plan, Transit System, Uniform Crime Reporting, Vandalism, Vermont/Beverly Station, Vermont/Santa Monica Station, Violent crimes, Visibility, Walking, Weapons, Westside Cities subregion, Westside/Central Service Sector, Willow Street Station, Willowbrook, Willowbrook/Rosa Parks Station
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Meeting_Body OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE SEPTEMBER 18, 2025 Subject SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY Action ACTION: RECEIVE AND FILE Heading RECOMMENDATION Title RECEIVE AND FILE the Public Safety Report. Issue ISSUE Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve both safety outcomes and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends. Background BACKGROUND Within Metro's Public Safety Mission statement, the agency recognizes that every individual is entitled to a safe, dignified, and humane experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and contract law enforcement services. In 2024, Metro enhanced its public safety model further by adopting a three-pronged strategy consisting of 1) increasing the engaged and visible presence of uniformed personnel, 2) improving access control to ensure the system is being used only for its intended purpose of transit, and 3) strengthening partnerships to address societal issues, including homelessness, untreated mental illness, drug addiction, and crime, with the County, cities, regional agencies, and nonprofit partners. The actions described in this report align with numerous initiatives to improve safety and the perception of safety on the system. Discussion DISCUSSION System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system, working in coordination with other departments, including Operations and Customer Experience. SSLE forms the foundation of Metro's comprehensive approach to safety and security, focused specifica... Click here for full text
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