Skip to main content
File #: 2025-0346   
Type: Informational Report Status: Agenda Ready
File created: 4/24/2025 In control: Operations, Safety, and Customer Experience Committee
On agenda: 6/18/2025 Final action:
Title: RECEIVE AND FILE the Public Safety Report.
Sponsors: Board of Directors - Regular Board Meeting
Indexes: 7th Street/Metro Center Station, Access control (Transportation), Arroyo Verdugo subregion, Barriers (Roads), City of Los Angeles, Cleaning, Cleanliness (Graffiti Abatement), Contracts, De-escalation, Downtown Santa Monica Station, Elevators, Escalators, Expo/Crenshaw Station, Fillmore Station, Graffiti, Homeless Outreach, Housing, Informational Report, Lake Avenue Station, Law enforcement, Los Angeles Police Department, Los Angeles Sheriffs Department, Los Angeles Union Station, Maintenance, Maps, Memorial Park Station, Metro Busway G Line, Metro Rail A Line, Metro Rail B Line, Metro Rail D Line, Metro Rail E Line, Metro Transit Ambassadors, Mitigation, North Hollywood, North Hollywood Station, Operation LA Metro Homeless Outreach, Outreach, Partnerships, Pasadena, Plan, Property crimes, Public Safety Advisory Committee, Ridership, Safety, Safety and security, Santa Monica, Security, Sierra Madre Villa Station, Station 1135, Surveillance, Surveys, System safety, Theft, Threats, Transfer on 2nd Boarding, Transit Homeless Action Plan, Transit System, Uniform Crime Reporting, Universal City/Studio City Station, Vandalism, Vermont/Sunset Station, Video, Violent crimes, Weapons, Westside Cities subregion, Westside/Central Service Sector, Willowbrook/Rosa Parks Station
Attachments: 1. Attachment A - Narcan Data April 2025, 2. Attachment B - Arrests by Race & Ethnicity April 2025, 3. Attachment C - Law Enforcement Homeless Outreach April 2025, 4. Attachment D - Metro Transit Security Activities April 2025, 5. Attachment E - Metro Ambassador Activities April 2025, 6. Attachment F - Station Experience Updates, 7. Attachment G - Law Enforcement Crime Summary April 2025, 8. Attachment H - Frontline Safety Additional Data April 2025, 9. Presentation
Date Action ByActionResultAction DetailsMeeting DetailsAudio
No records to display.
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
JUNE 18, 2025

Subject
SUBJECT: MONTHLY UPDATE ON PUBLIC SAFETY

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE the Public Safety Report.

Issue
ISSUE

Metro is committed to providing outstanding trip experiences for all transportation system users. In furtherance of the Vision 2028 Plan, Metro implemented a multi-faceted plan to improve both safety outcomes and safety perceptions for riders and employees. The following summarizes current initiatives to accomplish this objective and recent public safety trends.

Background
BACKGROUND

Within Metro's Public Safety Mission statement, the agency recognizes that every individual is entitled to a safe, dignified, and humane experience. In March 2023, the Board adopted a revised Code of Conduct, a Bias-Free Policing Policy, and a Public Safety Analytics Policy to avert racial profiling and bias in the deployment of Metro security and contract law enforcement services. In 2024, Metro enhanced its public safety model further by adopting a three-pronged strategy consisting of 1) increasing the engaged and visible presence of uniformed personnel, 2) improving access control to ensure the system is being used only for its intended purpose of transit, and 3) strengthening partnerships to address societal issues with the County, cities, regional agencies, and nonprofit partners to address homelessness, untreated mental illness, drug addiction, and crime. The actions described in this report align with numerous initiatives to improve safety and the perception of safety on the system.

Discussion
DISCUSSION

System Security & Law Enforcement (SSLE) is responsible for overseeing safety initiatives on the Metro system, working in coordination with other departments, including Operations and Customer Experience. SSLE forms the foundation of Metro's comprehensive approach to safety and security, focused specifically on...

Click here for full text