File #: 2015-1714   
Type: Program Status: Passed
File created: 11/23/2015 In control: System Safety, Security and Operations Committee
On agenda: 3/16/2016 Final action: 3/17/2016
Title: CONSIDER: A. RECEIVING AND FILING report on the evaluation results of the All Door Boarding pilot test on the Wilshire BRT (Line 720); and B. APPROVING expanding the pilot program to the Silver Line (Line 910) starting Summer 2016.
Sponsors: Finance, Budget and Audit Committee
Indexes: All Door Boarding, Budgeting, Bus rapid transit, Fare Evasion, Metro Rail A Line, Motion / Motion Response, Outreach, Payment, Pilot studies, Program, Ridership, Safety, Safety and security, Testing, Ticket vending machines, Tokens, Transfer on 2nd Boarding
Attachments: 1. Attachment A - Line 720 All Door Boarding Pilot Project Evaluation, 2. Attachment B - All Door Boarding Fare Equity Analysis - Feb 2016
Related files: 2016-0244
Meeting_Body
SYSTEM SAFETY, SECURITY AND OPERATIONS COMMITTEE
MARCH 17, 2016

Subject/Action
SUBJECT: ALL DOOR BOARDING PILOT EVALUATION
ACTION: REPORT ON THE RESULTS OF THE ALL DOOR BOARDING PILOT TEST ON LINE 720, AND APPROVE EXPANSION OF THE PILOT TO THE SILVER LINE.

Heading
RECOMMENDATION

Title
CONSIDER:

A. RECEIVING AND FILING report on the evaluation results of the All Door Boarding pilot test on the Wilshire BRT (Line 720); and

B. APPROVING expanding the pilot program to the Silver Line (Line 910) starting Summer 2016.

Issue
ISSUE
On April 15, 2015, the Board of Directors adopted a Motion amending Item #24 of the Planning and Programming Committee. The motion directed staff to study the feasibility of All-Door Boarding (ADB) and Off Board Fare Payment on the Wilshire Boulevard BRT, as well as other applicable corridors, as part of Metro's continuing efforts to improve and enhance the transit experience and support Metro's Countywide BRT expansion. It further directed staff to assess the practical challenges and opportunities of All-Door Boarding and/or Off-Board Fare Payment. This report provides the evaluation results from a pilot test of ADB conducted on the Wilshire BRT (Line 720) between May 18, 2015 and July 10, 2015.
Discussion
DISCUSSION
Background
In keeping with elements critical to the success of BRT, reducing customers' transit travel time requires improvements to three parts of their trip: wait time, in service running time and stop dwell time. The Wilshire BRT addresses wait times through high frequencies, in service running time through signal priorities and bus only lanes, but has not employed elements to address stop dwell time. The ADB pilot program tests the effectiveness of faster boarding through more efficient fare collection. The pilot intends to reduce bus stop dwell times and variability, by allowing customers with valid TAP cards to enter at all doors.
Pilot Logistics
The ADB pilot test was conducted along...

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