File #: 2016-0551   
Type: Informational Report Status: Filed
File created: 7/6/2016 In control: System Safety, Security and Operations Committee
On agenda: 8/18/2016 Final action: 8/18/2016
Title: RECEIVE AND FILE status report on the costs and benefits of implementing All Door Boarding on Line 744 (Reseda/Ventura/Van Nuys Rapid).
Indexes: All Door Boarding, Articulated buses, Bus rapid transit, Informational Report, Metro Rail A Line, Metrolink Ventura County Line, Motion / Motion Response, Northridge, Payment, Reseda, Ridership, San Fernando Valley Service Sector, Students, Transfer on 2nd Boarding, Transit buses, Transit centers, Transit Pass, Van Nuys, Volume
Attachments: 1. Attachment A - Motion 31 (March 17, 2016)
Meeting_Body
SYSTEM SAFETY, SECURITY AND OPERATIONS COMMITTEE
AUGUST 18, 2016

Subject/Action
SUBJECT: RESPONSE TO MOTION 31: ALL DOOR BOARDING ON LINE 744
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE status report on the costs and benefits of implementing All Door Boarding on Line 744 (Reseda/Ventura/Van Nuys Rapid).
Issue
ISSUE
In March 2016, the Board of Directors approved implementation of All Door Boarding (ADB) as a 6 month pilot project on the Silver Line, and passed Motion 31 on March 17, 2016 (Attachment A) to expand the pilot to Line 744 operating along Reseda, Ventura, and Van Nuys Blvd. This report provides the costs and benefits of ADB on Line 744.
Discussion
DISCUSSION
The objective of the All-Door Boarding (ADB) pilot on the Silver Line is to reduce the variability and duration of dwell times at stops by allowing TAP enabled customers to board the bus through any door. Pursuant to this objective, the board has indicated interest in implementing ADB on Line 744. Staff was instructed to assess the feasibility of this direction and report back in 90 days to the Board.
ADB is most beneficial on lines with the following characteristics:
- High frequency;
- High volumes of boarding passengers, especially passengers needing assistance; and
- High volumes of cash paying passengers.
Benefits to a line could include reduced dwell time at stops as a result of more efficient boarding, a reduction in overall run time, improvements to on time performance, and resource savings derived from time savings, which may be reinvested into the line or back into the system. A line may also experience an increase in ridership as a result of the service being more attractive. However, if a line does not demonstrate the aforementioned base characteristics, it is not beneficial to implement ADB, as neither resource savings nor customer benefits can be realized.

Findings
Line 744 (Reseda/Ventura/Van Nuys Rapid) carries about 1...

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