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File #: 2016-0616   
Type: Contract Status: Held
File created: 8/9/2016 In control: Board of Directors - Regular Board Meeting
On agenda: 10/27/2016 Final action:
Title: AUTHORIZE the Chief Executive Officer to award an 18 month firm-fixed price Contract No. PS5782700 to Axiom xCell Inc. in the amount of $746,160 to design and implement a digital incident management solution.
Sponsors: Finance, Budget and Audit Committee
Indexes: Contracts, Digital Incident Mgmt Sys (Project), Distributions (Statistics), Law enforcement, Maintenance, Metro Divisions, Procurement, Railroad facilities, Safety, Transit safety, Video
Attachments: 1. Attachment A - Procurement Summary, 2. Attachment B - DEOD Summary.
Meeting_Body
REGULAR BOARD MEETING
OCTOBER 27, 2016

Subject/Action
SUBJECT: DIGITAL INCIDENT MANAGEMENT SYSTEM

ACTION: AWARD AN 18-MONTH CONTRACT TO DESIGN AND IMPLEMENT A DIGITAL INCIDENT MANAGEMENT SOLUTION

Heading
RECOMMENDATION

Title
AUTHORIZE the Chief Executive Officer to award an 18 month firm-fixed price Contract No. PS5782700 to Axiom xCell Inc. in the amount of $746,160 to design and implement a digital incident management solution.

Issue
ISSUE

The manual process of downloading and distributing video is time consuming and inefficient for staff. Valuable maintenance time is spent supporting the video download process, administrating and managing the video distribution and storage of the various videos clips once they are received for follow up investigations. Metro currently manages approximately 15,000 video clips per year related to accidents, customer inquiries, on-board law enforcement issues and related operator training issues. Streamlining Metro's video process will save time and help us meet the increasing demand for incident based video inquiries.

Over time Metro has acquired multiple and disparate video systems. Bus, Rail, Facilities and security systems are provided by different vendors. The recommended contractor will implement an agency-wide, integrated, video file management solution to support the video incident management process regardless of vendor and type. This single source of management will replace the largely manual process currently deployed with an electronic process.

Under this initiative, Metro will implement an integrated video file management software and solution to achieve Metro's Digital Incident Management System (DIMS) objectives. The DIMS core features include the following capabilities:

1. Process user video requests and fetch bus, rail and fixed facility video segments from a central database through a common system.
2. Transfer a copy of video files which have evidentiary value from the source DVR ...

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