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File #: 2017-0843   
Type: Oral Report / Presentation Status: Agenda Ready
File created: 12/14/2017 In control: Finance, Budget and Audit Committee
On agenda: 1/17/2018 Final action:
Title: RECEIVE: A. Statement of MTA Board Secretary; B. Oral report on Transfer on 2nd Boarding Readiness Efforts; and C. Public comments.
Sponsors: Board of Directors - Regular Board Meeting, Finance, Budget and Audit Committee
Indexes: Audit, Oral Report / Presentation, Public Hearing, Tokens, Transfer on 2nd Boarding, Transfers
Attachments: 1. Public hearing powerpoint_final
Related files: 2015-0449
Date Action ByActionResultAction DetailsMeeting DetailsAudio
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Meeting_Body

FINANCE, BUDGET AND AUDIT COMMITTEE

PUBLIC HEARING - TRANSFER ON 2ND BOARDING READINESS

JANUARY 17, 2018

 

Subject

SUBJECT:                     PUBLIC HEARING/ORAL REPORT ON TRANSFER

ON 2ND BOARDING READINESS EFFORTS

 

Action

ACTION:                     RECEIVE ORAL REPORT/PUBLIC COMMENTS

 

Heading

RECOMMENDATION

 

Title

RECEIVE:

 

A.                     Statement of MTA Board Secretary;

 

B.                     Oral report on Transfer on 2nd Boarding Readiness Efforts; and

 

C.                     Public comments.

 

Discussion

DISCUSSION

 

                     Transfer on 2nd Boarding was approved by the Metro Board of Directors in June 2015

o                     Transfers on TAP - Eliminates paper transfers

o                     Transfer period extended from 2 hours to 2.5 hours

o                     Transfers paid automatically with Stored Value on TAP

                     Customer Readiness Recommendations

o                     Replace Metro Day Pass sales onboard bus with Stored Value

o                     Transition tokens to TAP

o                     Increase the TAP card price from $1 to $2 on bus and TVMs to be consistent with all other TAP purchase touchpoints

                     Outreach efforts to inform public about hearing included:

o                     Public postings

o                     Social Media

o                     Brochure distribution on buses and trains (10 languages)

 

Attachments

ATTACHMENTS

 

Attachment A - TAP Public Hearing Presentation

 

Prepared_by

Prepared by:                      Kyle Holland, Manager, Transportation Planning, (213) 922-2446

                                          

Reviewed_By

Reviewed by:                      Nalini Ahuja, Chief Financial Officer, (213) 922-2296