Meeting_Body
OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE
SEPTEMBER 20, 2018
Subject
SUBJECT: MEMBERSHIP ON METRO SERVICE COUNCILS
Action
ACTION: APPROVE RECOMMENDATION
Heading
RECOMMENDATION
Title
APPROVE nominee for membership on Metro’s Service Councils (Attachment A).
Issue
ISSUE
Each Metro Service Council is comprised of nine Representatives that serve a term of three years; terms are staggered so that the terms of three of each Council’s nine members expire annually on June 30. Incumbent Representatives can serve additional terms if re-nominated by the nominating authority and confirmed by the Metro Board.
Background
BACKGROUND
The Metro Service Councils are the first and foremost link for bus riders to interact with the Metro team concerning bus service, system performance, and development of the Measure M bus and rail system. Each Service Council consists of 9 representatives and maintaining a full dais provides the best representation for our customers and residents within each of the 5 designated geographic areas of the County. Depending on the Service Council, representatives are appointed by members of the Board of Supervisors, the Mayor of the City of Los Angeles, Local Councils of Governments, and groupings of cities within the designated geographic areas. All Service Council members nominated for appointment must be confirmed by the Metro Board of Directors.
Discussion
DISCUSSION
Metro seeks to appoint Service Council members reflective of the demographics of each respective region. The 2010 Census demographics of each of the Service Council regions are as follows:
|
% Sector Total |
Hispanic |
White |
Asian |
Black |
Other |
Total Pop |
|
San Fernando Valley |
41.0% |
42.0% |
10.7% |
3.4% |
2.9% |
100.0% |
|
South Bay |
42.5% |
23.8% |
12.0% |
18.3% |
3.4% |
100.0% |
|
Westside/Central |
43.5% |
30.7% |
13.0% |
10.0% |
2.8% |
100.0% |
|
Gateway Cities |
63.9% |
16.7% |
8.5% |
8.6% |
2.3% |
100.0% |
|
Service Area Total |
48.5% |
26.8% |
14.0% |
8.2% |
2.6% |
100.0% |
The individual listed below has been nominated to serve by the Councils’ appointing authorities. If approved by the Board, this appointment will serve a three-year term or the remainder of the seat’s three-year term as indicated. A brief listing of qualifications for the new nominee is provided along with the nomination letters from the nominating authorities:
San Fernando Valley
The demographic makeup of the San Fernando Valley Service Council with the appointment of this nominee will consist of five (5) Hispanic members and four (4) White members in terms of racial/ethnic identity. The gender breakdown of the Council will be five (5) men and four (4) women.
A. Jess Talamantes, San Fernando Valley Service Council, New Appointment
Nominated by: Cities of Burbank, Glendale, and San Fernando
Term Ending: June 30, 2021
Determination_Of_Safety_Impact
DETERMINATION OF SAFETY IMPACT
Maintaining the full complement of representatives on each Service Council to represent each service area is important. As each representative is to be a regular user of public transit, and each Council is composed of people from diverse areas and backgrounds, this enables each Council to better understand the needs of transit consumers including the need for safe operation of transit service and safe location of bus stops.
Implementation_of_Strategic_Plan_Goals
IMPLEMENTATION OF STRATEGIC PLAN GOALS
Approval of this recommendation supports the following Metro Strategic Plan Goal: Transform Los Angeles County through Regional collaboration and national leadership. This program will continue to improve safety, service and cleanliness, in an effort to provide a world-class transportation system that enhances quality of life for all who live, work, and play within LA County.
Alternatives_Considered
ALTERNATIVES CONSIDERED
The alternative to approving this appointment would be for this nominee to not be approved for appointment. To do so would result in reduced effectiveness of the Service Councils, as it would increase the difficulty of obtaining the quorum necessary to allow the Service Councils to formulate and submit their recommendations to the Board. It would also result in the Service Councils having less diverse representation of their respective service area.
Next_Steps
NEXT STEPS
Staff will continue to monitor the major contributors to the quality of bus service from the customer’s perspective, and share that information with the Service Councils for use in their work to plan and to implement and improve bus service in their areas and the customer experience using our bus service.
Attachments
ATTACHMENTS
Attachment A - New Nominee Listing of Qualifications
Attachment B - Nomination Letters
Prepared_by
Prepared by: Conan Cheung, Sr. EO Service Development, Scheduling and Analysis, (213) 418-3034
Gary Spivack, DEO, Regional Service Councils, (213) 418-3234
Reviewed_By
Reviewed by: James T. Gallagher, Chief Operations Officer, (213) 418-3108
