File #: 2019-0442   
Type: Appointment Status: Agenda Ready
File created: 5/20/2019 In control: Operations, Safety, and Customer Experience Committee
On agenda: 7/18/2019 Final action:
Title: APPROVE Diane Velez for membership on Metro's San Gabriel Valley Service Council.
Sponsors: System Safety, Security and Operations Committee
Indexes: Appointment, Customer service, San Gabriel, San Gabriel Valley Council of Governments, San Gabriel Valley Service Council, Strategic planning
Attachments: 1. Attachment A - Listing of Qualifications 7-18-2019, 2. Attachment B - Nomination Letter 7-18-2019
Related files: 2019-0600
Date Action ByActionResultAction DetailsMeeting DetailsAudio
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Meeting_Body

OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE

JULY 18, 2019

 

Subject

SUBJECT:                     MEMBERSHIP ON METRO’S SERVICE COUNCILS

 

Action

ACTION:                     APPROVE RECOMMENDATION

 

Heading

RECOMMENDATION

 

Title

APPROVE Diane Velez for membership on Metro’s San Gabriel Valley Service Council.

 

Issue

ISSUE

 

The term of a member of the San Gabriel Valley Service Council expired June 30, 2019. The term of the now-vacant seat is July 1, 2019 - June 30, 2022.

 

Discussion

DISCUSSION

 

Metro seeks to appoint Service Council members reflective of the demographics of each respective region. The 2010 Census demographics of each of the Service Council regions are as follows:

 

% Sector Total

Hispanic

White

Asian

Black

Other

Total Pop

Gateway Cities

63.9%

16.7%

8.5%

8.6%

2.3%

100.0%

San Fernando Valley

41.0%

42.0%

10.7%

3.4%

2.9%

100.0%

San Gabriel Valley

50.0%

19.9%

24.9%

3.3%

2.0%

100.0%

South Bay

42.5%

23.8%

12.0%

18.3%

3.4%

100.0%

Westside/Central

43.5%

30.7%

13.0%

10.0%

2.8%

100.0%

Service Area Total

48.5%

26.8%

14.0%

8.2%

2.6%

100.0%

 

Diane Velez has been nominated to serve by the San Gabriel Valley Council of Governments, the nominating authority for this seat on the San Gabriel Valley Service Council. If approved by the Board, Ms. Velez will serve the remainder of the seat’s three-year term. A brief listing of her qualifications is provided along with the nomination letter from the nominating authority.

 

San Gabriel Valley

 

A.                      Diane Velez, San Gabriel Valley Service Council, New Appointment

Nominated by: San Gabriel Valley Council of Governments

Term Ending: June 30, 2022

 

The demographic makeup of the San Gabriel Valley Service Council with the appointment of this nominee will consist of four (4) White members, three (3) Hispanic members, one (1) Asian member, and one (1) Native American member as self-identified by the members in terms of racial/ethnic identity. The gender breakdown of the Council will be seven (7) men and two (2) women.

 

...Determination_Of_Safety_Impact

DETERMINATION OF SAFETY IMPACT

 

Maintaining the full complement of representatives on each Service Council to represent each service area is important. As each representative is to be a regular user of public transit, and each Council is composed of people from diverse areas and backgrounds, this enables each Council to better understand the needs of transit consumers including the need for safe operation of transit service and safe location of bus stops.

 

Implementation_of_Strategic_Plan_Goals

IMPLEMENTATION OF STRATEGIC PLAN GOALS

 

Approval of this recommendation supports the following Metro Strategic Plan Goal: 3) Enhance communities and lives through mobility and access to opportunity.

 

Alternatives_Considered

ALTERNATIVES CONSIDERED

 

The alternative to approving this appointment would be for this nominee to not be approved for appointment. To do so would result in reduced effectiveness of the Service Council, as it would increase the difficulty of obtaining the quorum necessary to allow the Service Council to formulate and submit their recommendations to the Board. It would also result in the Service Council having less diverse representation of their respective service area.

 

Next_Steps

NEXT STEPS

 

Staff will continue to monitor the major contributors to the quality of bus service from the customer’s perspective and share that information with the Service Councils for use in their work to plan and to implement and improve bus service in their areas and the customer experience using our bus service.

 

Attachments

ATTACHMENTS

 

Attachment A - Nominee’s Listing of Qualifications

Attachment B - Nomination Letter

 

Prepared_by

Prepared by: Conan Cheung, Sr. Executive Officer of Service Development, Scheduling

and Analysis, (213) 418-3034

Dolores Ramos, Chief Administrative Analyst, Regional Service Councils, (213) 922-1210

 

Reviewed_By

Reviewed by:                      James T. Gallagher, Chief Operations Officer, (213) 418-3108