Metro - File #: 2019-0481

• File #: 2019-0481
• Type: Informational Report
• Status: Agenda Ready
• File created: 6/6/2019
• In control: Operations, Safety, and Customer Experience Committee
• On agenda: 7/18/2019
• Title: RECEIVE AND FILE OIG report on Metro Security Performance Review Fiscal Year 2018.
• Sponsors: Operations, Safety, and Customer Experience Commit, Executive Management Committee
• Indexes: Assembly Bill 468, Audit, Board approved a Motion, Contracts, Global Positioning System, Hourly, Informational Report, Key Performance Indicator, Labor, Law enforcement, Law enforcement personnel, Long Beach Police Department, Los Angeles Police Department, Los Angeles Sheriffs Department, Metro Equity Platform, Plan, Police, Property crimes, Quality of life, Safety, Safety and security, Security, Strategic planning, Surveys, System safety, Transit System, Uniform Crime Reporting, Violent crimes, Visibility

Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
EXECUTIVE MANAGEMENT COMMITTEE
JULY 18, 2019

Subject
SUBJECT: OFFICE OF THE INSPECTOR GENERAL REPORT ON METRO SECURITY PERFORMANCE REVIEW FISCAL YEAR 2018

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE OIG report on Metro Security Performance Review Fiscal Year 2018.

Issue
ISSUE

On February 23, 2017, the Metro Board passed a motion directing that the Inspector General conduct an annual audit of each law enforcement services contract to determine how key performance indicators are measuring up against actual performance metrics. The audit is to ensure that Metro is receiving the services it is paying for.

Background
BACKGROUND

In 2017, LACMTA (Metro) awarded three separate 5-year firm fixed unit rate contracts to the Los Angeles Police Department (LAPD), the Los Angeles County Sheriff's Department (LASD), and the Long Beach Police Department (LBPD) for transit law enforcement services to support day-to-day operations across Metro's entire service area. Metro also directly employs transit security officers who perform fare checks and bus/rail patrolling.

Discussion
DISCUSSION

A. Trends in Crime, Perceptions of Safety, and Safety and Security Complaints
There are three key outcome measures that can be used to evaluate the effectiveness and trends of Metro's safety and security approach and program. These are the level of reported crime on the system, the perceptions of safety by users of the system, and the number of safety and security complaints made by users of the system.
Reported Crime
Total reported Violent Crime on the Metro System decreased by 18% between FY 2015 and FY 2018, with most of this decrease (14%), occurring between FY 2017 and FY 2018. Total reported Property Crime on the Metro System decreased 15% between FY 2015 and FY 2018, with a decrease of 16% occurring between FY 2015 and FY 2017, and an increase of 1% occurring be...