Metro - File #: 2020-0324

• File #: 2020-0324
• Type: Informational Report
• Status: Agenda Ready
• File created: 4/28/2020
• In control: Executive Management Committee
• On agenda: 5/21/2020
• Title: RECEIVE AND FILE this status report on the recently established Coronavirus Recovery Task Force.
• Sponsors: Executive Management Committee
• Indexes: Budgeting, Capital Project, Cleaning, Demand responsive transportation, Equity Focus Communities, Housing, Informational Report, Metro Bike Share, Microtransit, Off peak periods, Outreach, Partnerships, Payment, Promotion, Public health, Purchasing, Research, Ridership, Safety, Strategic planning, Surveys, Telecommuting, Testing, Title VI Requirements, Vehicle occupancy, Vehicle sharing

Meeting_Body
EXECUTIVE MANAGEMENT COMMITTEE
MAY 21, 2020

Subject
SUBJECT: CORONAVIRUS RECOVERY TASK FORCE

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE this status report on the recently established Coronavirus Recovery Task Force.

Issue
ISSUE
This is the first communication of Metro's Coronavirus Recovery Task Force. The purpose is to report on progress to date and highlight early action items.

Background
BACKGROUND

To help Metro respond and recover, the Recovery Task Force will recommend early action items while it develops a final report. Early action items are intended to be timely, short-term actions that Metro can take to respond to changing circumstances; or actions Metro can take quickly to prepare for mid-to-long term relaunch and recovery.

The list of early action items below was drawn from ideas shared by members of the task force, ideas in the recovery concept memo, and from emerging best practices drawn from news reports and other research. These ideas rose to the top as early action items because they were timely, impactful, had positive impacts on cost savings/ revenue and/or would bring equity benefits.

Discussion
DISCUSSION
Each early action item is summarized as follows:
1. Recommendation -- what are we suggesting?
2. Justification -- why are we recommending this action?
3. Rapid Equity Assessment -- what are the likely equity impacts and are there strategies to mitigate unintended consequences?

1. Customer Survey

Recommendation: Survey Metro customers on their current transportation patterns and modes, future transportation plans, and customer experience.

Justification: Help identify how quickly ridership may recover and gain insights on customer experience priorities, including what would make customers feel safe to use our services.

Equity: Survey can determine how different racial and income groups have experienced transportation during the pandemic and how they plan to travel in t...