Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
AUGUST 20, 2020
Subject
SUBJECT: CUSTOMER EXPERIENCE PLANNING
Action
ACTION: ORAL REPORT
Heading
RECOMMENDATION
Title
RECEIVE oral report on Customer Experience Planning.
Prepared_by
Prepared by: Aaron Weinstein, Executive Officer, Customer Experience, (213) 922-3028
Reviewed_By
Reviewed by: Nadine Lee, Chief of Staff, (213) 922-7950