Share to Facebook Share to Twitter Bookmark and Share
File #: 2020-0580   
Type: Oral Report / Presentation Status: Agenda Ready
File created: 8/21/2020 In control: Operations, Safety, and Customer Experience Committee
On agenda: 9/17/2020 Final action: 9/17/2020
Title: RECEIVE oral report on Customer Experience Planning.
Sponsors: Board of Directors - Regular Board Meeting
Indexes: Customer Experience Plan, Oral Report / Presentation, Safety, Slide
Attachments: 1. Presentation
Related files: 2020-0464

Meeting_Body

OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE

SEPTEMBER 17, 2020

 

Subject

SUBJECT:                     CUSTOMER EXPERIENCE PLANNING

 

Action

ACTION:                     ORAL REPORT

 

Heading

RECOMMENDATION

 

Title

RECEIVE oral report on Customer Experience Planning.

 

Prepared_by

Prepared by:  Aaron Weinstein, Executive Officer, Customer Experience, (213) 922-3028

 

Reviewed_By

Reviewed by: Nadine Lee, Chief of Staff, (213) 922-7950