File #: 2021-0241   
Type: Informational Report Status: Filed
File created: 4/15/2021 In control: Operations, Safety, and Customer Experience Committee
On agenda: 5/20/2021 Final action: 5/20/2021
Title: RECEIVE AND FILE status report on the May 2021 response to Motion 10.1: FY21 Operations Recovery Plan.
Sponsors: Operations, Safety, and Customer Experience Commit
Indexes: Board approved a Motion, Budget, Budgeting, Bus traffic, Informational Report, Metro Busway G Line, Motion / Motion Response, NextGen Bus Study, Peak periods, Plan, Public health, Radio, Ridership, Safety, Schedules and scheduling, Traffic congestion, Traffic speed, Vaccination
Attachments: 1. Attachment A - Motion 10.1, 2. Attachment B NextGen Implementation Frequency Tables by Tier as at June 20211, 3. Presentation
Meeting_Body
OPERATIONS, SAFETY, AND CUSTOMER EXPERIENCE COMMITTEE
MAY 20, 2021

Subject
SUBJECT: STATUS OF MOTION 10.1: FY21 OPERATIONS RECOVERY PLAN (MAY 2021)

Action
ACTION: RECEIVE AND FILE

Heading
RECOMMENDATION

Title
RECEIVE AND FILE status report on the May 2021 response to Motion 10.1: FY21 Operations Recovery Plan.

Issue
ISSUE

On September 24, 2020, the Metro Board of Directors (Board) approved Motion 10.1: FY21 Operations Recovery Plan (Attachment A) directing staff to:

A. Report back to the Operations, Safety, and Customer Experience Committee in 60 days, with updates every 60 days thereafter, with an FY21 Operations Recovery Plan that achieves the following outcomes:

1. Aligns bus lines with their respective NextGen service tier standards.

2. Does not exceed maximum load factors on buses and trains based on industry accepted health and safety standards.

3. Sets criteria for adding service in anticipation of future on-street conditions related to economic sector and/or school re-openings and the return of traffic congestion and effect on bus speeds.

4. Takes full advantage of operational savings from faster bus speeds to achieve performance-based service outcomes.

5. Restores revenue service hours as appropriate to achieve all of the above outcomes.

B. Report back to the Finance, Budget, and Audit Committee in 60 days with an amendment to the FY21 Budget, if necessary, to implement the above FY21 Operations Recovery Plan.

This report addresses Items 1-5 in Section A above.

Background
BACKGROUND

In September 2020, the Board approved the FY21 Annual Budget which included 5.6M annual Revenue Service Hours (RSH) for Metro bus operations. Motion 10.1: FY21 Operations Recovery Plan was approved as part of the budget deliberations to direct staff to monitor service performance and determine criteria for increasing service to levels envisioned by NextGen while balancing vehicle loads, financial constraints, public health directives, ...

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