Metro - File #: 2021-0550

• File #: 2021-0550
• Type: Contract
• Status: Passed
• File created: 8/9/2021
• In control: Board of Directors - Regular Board Meeting
• On agenda: 10/28/2021
• Final action: 10/28/2021
• Title: AUTHORIZING the Chief Executive Officer to execute Amendment No. 4 to the Letter of Agreement for Multidisciplinary Street-Based Engagement Services (Contract No. MO136727000-32385), to include extending the homeless shelter bed program (Home At Last (HAL)) through June 30 January 31, 2022, for outreach team enhancements and capabilities consistent with Board Motion 26.2 (File #:2021-0190), in an amount not-to-exceed $3,708,000 $1,250,000, increasing the total cost from $26,200,000, to $29,908,000 $27,450,000, inclusive of administrative fees and other pilot initiatives.
• Sponsors: Board of Directors - Regular Board Meeting
• Indexes: Budgeting, City of Los Angeles, Contracts, Coronavirus Disease 2019 (COVID-19), Customer Experience Plan, Homeless Outreach, Homeless persons, Housing, Metro Equity Platform, Metro Vision 2028 Plan, Motion / Motion Response, Operations Transportation (Project), Outreach, Pilot studies, Program, Project, Strategic planning, Transfers, Transit Homeless Action Plan
• Related files: 2021-0700

Date	Action By	Action	Result
10/28/2021	Board of Directors - Regular Board Meeting
10/21/2021	Operations, Safety, and Customer Experience Committee

Meeting_Body?
REVISED
OPERATIONS, SAFETY AND CUSTOMER EXPERIENCE COMMITTEE
OCTOBER 21, 2021

Subject?
SUBJECT: CONTRACT MODIFICATION - LA COUNTY DEPARTMENT OF HEALTH SERVICES C3 HOMELESS OUTREACH TEAMS HOME AT LAST (HAL) SHELTER BED PILOT EXTENSION

Action?
ACTION: APPROVE RECOMMENDATIONS
?
Heading?

RECOMMENDATION

Title
AUTHORIZING the Chief Executive Officer to execute Amendment No. 4 to the Letter of Agreement for Multidisciplinary Street-Based Engagement Services (Contract No. MO136727000-32385), to include extending the homeless shelter bed program (Home At Last (HAL)) through June 30 January 31, 2022, for outreach team enhancements and capabilities consistent with Board Motion 26.2 (File #:2021-0190), in an amount not-to-exceed $3,708,000 $1,250,000, increasing the total cost from $26,200,000, to $29,908,000 $27,450,000, inclusive of administrative fees and other pilot initiatives.

Issue
ISSUE?

In response to the broader LA County homeless crisis, the C3 homeless outreach teams provide coordinated and responsive outreach services to Metro riders who need refuge and shelter and then ultimately link them to interim and permanent housing. In order to provide the C3 homeless outreach teams with additional shelter bed resources, Amendment No. 4 is required. Staff intends to aggressively provide greater homeless outreach services with this initiative, which will provide wrap-around shelter resources system-wide in efforts to enhance the customer experience for Metro patrons. Shelter space is limited and competitive as outreach teams throughout the city and county utilize DHS-approved shelters. Board Motion 26.2 supports funding in the amount of $2 million for short-term shelter, and The Metro Customer Experience Plan supports $1.75 1.25 million for the same this effort. Consequentially, Metro engaged in a four (4) month homeless shelter bed pilot program effective March 1, 2021 - June 30, 2021, which showed preliminary positive results. Subsequen...